Director - Program Strategy

CVS Health

3d • $100,000 - $231,540

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Director of Program Strategy is responsible for defining and executing strategic initiatives that drive growth, innovation, and operational excellence across Commercial Care Management, Utilization Management, and Specialty programs. This role partners with cross-functional teams to develop scalable solutions, enhance member engagement, and ensure compliance with accreditation standards and policies while supporting business development and revenue growth.

Requirements

• 10+ years of experience in healthcare strategy, program management, or product development
• Strong knowledge of care management, utilization management, and care management program structure
• Proven ability to lead cross-functional teams and drive strategic initiatives
• Excellent communication, analytical, and leadership skills

Nice To Haves

• Experience with telephonic and virtual care models
• Familiarity with NCQA standards
• Proficiency in data analytics and digital health technologies
• Clinical license preferred but is not required

Responsibilities

• Develop and implement multi-year program strategies aligned with organizational goals
• Identify emerging trends and market opportunities to inform program evolution
• Oversee design and enhancement of care management and utilization management programs
• Collaborate with Sales teams to create compelling value propositions and support RFP responses
• Champion adoption of digital tools, predictive analytics, and automation
• Monitor KPIs and program performance metrics; provide actionable insights
• Build strong relationships with internal teams and external clients

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees