(USA) Director, Program Management - Business Strategy

Walmart • Bentonville, AR

1d • $90,000 - $180,000 • Onsite

About The Position

Join Walmart’s Finance Transformation & Services organization as a Director, Business Strategy, where you will partner directly with senior leaders across Finance Transformation, Claims Services (WCS), and Contact Centers (CES) to advance priority initiatives and accelerate performance. This highly visible role serves as an extension of the Chief of Staff office, driving clarity, alignment, and execution across complex, fast moving workstreams while helping the organization navigate volatility and change. About Finance Transformation & Services The Finance Transformation & Services team supports operations across core service verticals, including Finance Transformation, Claims Services, and Contact Centers to ensure the organization meets its critical goals. We connect strategy to execution by enabling leadership decision making, strengthening cross functional alignment, and ensuring key workstreams deliver measurable impact. This role plays a pivotal part in advancing enterprise level priorities and supporting the leadership team. What you'll do... Drive strategic planning, operational rhythms, and leadership alignment across Finance Transformation, WCS, and CES to progress organizational goals. Serve as an extension of the Chief of Staff office, managing cross‑pillar initiatives, executive communications, and leadership preparation. Lead complex problem‑solving efforts, translating strategic objectives into actionable workplans that enable pillar leaders to execute effectively. Develop decision‑ready materials, insights, and recommendations for officer‑level audiences. Anticipate risks, capacity constraints, and organizational volatility, proactively shaping plans and adjustments to keep work moving forward. What you’ll bring: 7+ years of experience in strategy, business operations, PMO, transformation, consulting, or relevant cross‑functional leadership roles. Proven ability to influence senior leaders and drive clarity in ambiguous, fast‑paced environments. Strong analytical and storytelling skills, with the ability to craft executive‑ready content. Demonstrated success leading complex initiatives that require cross‑functional alignment and decision‑making. Experience supporting or operating within Chief of Staff‑type roles strongly preferred. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $90,000.00 - $180,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock ㅤ ㅤ ㅤ ㅤ ‎ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area. 4 years’ experience using intermediate functionality of Microsoft Office. 4 years’ experience leading cross-functional teams. Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. experience developing training curriculum or content, Managing cross-functional teams, Managing Large Scale Change Initiatives, Master's degree in Business Administration or related field, Retail consulting., Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development. Primary Location... 905 Customer Dr, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. About Walmart: Fifty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world's biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we're reinventing the shopping experience and our associates are at the heart of it. You'll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and create a career you're proud of.

Requirements

• 7+ years of experience in strategy, business operations, PMO, transformation, consulting, or relevant cross‑functional leadership roles.
• Proven ability to influence senior leaders and drive clarity in ambiguous, fast‑paced environments.
• Strong analytical and storytelling skills, with the ability to craft executive‑ready content.
• Demonstrated success leading complex initiatives that require cross‑functional alignment and decision‑making.
• Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area.
• 4 years’ experience using intermediate functionality of Microsoft Office.
• 4 years’ experience leading cross-functional teams.

Nice To Haves

• Experience supporting or operating within Chief of Staff‑type roles strongly preferred.
• experience developing training curriculum or content
• Managing cross-functional teams
• Managing Large Scale Change Initiatives
• Master's degree in Business Administration or related field
• Retail consulting.
• Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Responsibilities

• Drive strategic planning, operational rhythms, and leadership alignment across Finance Transformation, WCS, and CES to progress organizational goals.
• Serve as an extension of the Chief of Staff office, managing cross‑pillar initiatives, executive communications, and leadership preparation.
• Lead complex problem‑solving efforts, translating strategic objectives into actionable workplans that enable pillar leaders to execute effectively.
• Develop decision‑ready materials, insights, and recommendations for officer‑level audiences.
• Anticipate risks, capacity constraints, and organizational volatility, proactively shaping plans and adjustments to keep work moving forward.

Benefits

• competitive pay as well as performance-based bonus awards
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees