Director, Professional Liability & Cyber Claims

The Jonus Group•Jersey City, NJ

9h•$110,000 - $160,000

About The Position

Our client, a nationally recognized insurance carrier, is seeking a Director, Professional Liability & Cyber Claims to serve as a senior individual contributor within their claims organization. You’ll be trusted with high-impact matters at the intersection of technology, risk, and insurance. This role calls for sharp judgment, clear communication, and the confidence to independently steer complex claims from intake through resolution.

Requirements

5+ years of experience in claims handling Professional Liability (D&O, E&O, EPL, Cyber, Fiduciary, etc.) or a closely related field
Experience with cyber or technology-related claims is highly desirable
Juris Doctor preferred but not mandatory
Ability to obtain and maintain required adjuster licenses (resident/home state and additional states as needed)

Responsibilities

Taking ownership of sophisticated cyber and technology-related claims, including both first-party and third-party matters
Interpreting policy language and making well-reasoned coverage determinations with speed and precision
Directing investigations by leveraging internal specialists and outside experts while aligning with established Financial Lines standards
Developing the claim story as it unfolds—assessing responsibility, quantifying loss, and evaluating financial exposure
Establishing and actively managing indemnity and expense reserves, supported by clear rationale and documentation
Producing focused, high-quality reports that summarize risk, strategy, and status for stakeholders
Managing external partners such as defense counsel, forensic vendors, and other service providers
Representing the company at mediations, settlement discussions, hearings, or trials when required
Building credibility and trust with insureds, brokers, attorneys, and internal business partners
Maintaining a well-organized portfolio of active claims and proactively driving files toward resolution
Ensuring all handling complies with regulatory requirements and fair claims practices standards