Director, Product Management

Domino's Corporate•Ann Arbor, MI

1d•$170,000 - $200,000

About The Position

The Director, Product Management (Digital Products), is responsible for defining, developing, and delivering Domino’s global store technology platforms and digital innovations in partnership with the Senior Director, Global Store Digital Products. This role blends product management discipline with digital innovation leadership, ensuring Domino’s continues to lead the industry in customer experience, operational consistency, and team member efficiency. This leader blends disciplined product management with applied innovation, ensuring that store platforms are scalable, intuitive, reliable, and future ready. The role partners closely with Operations, Technology, Franchise, Training, and Design teams to deliver solutions that improve speed, accuracy, service quality, and team member productivity while creating a modern in-store experience.

Requirements

Bachelor’s degree in business, computer science, engineering, marketing, or related field.
10+ years of progressive experience in product management or related technology/innovation roles.
Demonstrated success building and executing product roadmaps, preferably in global or multi-market environments.
Experience leading cross-functional teams and managing complex product portfolios.
Strong knowledge of digital UX/UI practices, store technology, and competitive digital landscapes.
Exceptional leadership, communication, and presentation skills with executive-level presence.
Ability to balance strategic vision with disciplined execution.

Responsibilities

Product Strategy & Roadmap Ownership Define and own the multiyear product vision and roadmap for store digital platforms and instore guest interaction technologies in partnership with the Senior Director, Global Store Digital Products.
Translate operational strategy and future store concepts into a sequenced product roadmap with clear outcomes, dependencies, and investment priorities.
Balance foundational platform stability with innovative initiatives that enable next generation store experiences.
Establish product principles and standards to ensure consistency, scalability, and ease of deployment across markets.
Build business cases to evaluate opportunities, balancing customer experience, financial impact, and operational efficiency.
Partner with business, operations, marketing, and technology leaders across regions to ensure alignment and adoption.
House Platform Leadership Lead design and delivery of digital user experiences (UX/UI) that maximize customer satisfaction and team member efficiency.
Own product management for core instore systems supporting operations, including order taking interfaces, order routing, kitchen and service displays, customer facing screens, and delivery tools.
Partner with Operations and Franchisee teams to deeply understand in‑store workflows, service models, and team member pain points.
Ensure products are intuitive, resilient, and designed for high volume, high variability restaurant environments.
Drive continuous improvement across speed of service, order accuracy, labor efficiency, and satisfaction metrics.
Oversee prototyping, pilot programs, and iterative testing to accelerate delivery of new digital capabilities.
Monitor global competitive digital trends, recommending proactive actions to maintain Domino’s digital leadership.
Define and manage product tiers to maximize scalability.
Innovation & Future Store Experience Lead the front of the house innovation roadmap in partnership with the Senior Director, Global Store Digital Products, identifying and developing new capabilities such as AI enabled services.
Oversee prototyping, pilots, and controlled market tests to rapidly validate concepts before scaling.
Monitor emerging technologies and competitive trends in restaurant tech, retail, and hospitality, recommending proactive innovative investments.
Partner with Store Design, Equipment, and Operations teams to integrate digital experiences into physical store environments and future store formats.
Portfolio & Delivery Management Establish intake, prioritization, and governance processes for tech product initiatives.
Build and manage business cases that balance guest experience, operational impact, cost, and long term platform value.
Partner with technology and engineering teams to ensure clear product requirements, roadmap transparency, and predictable execution.
Oversee phased rollouts, change management readiness, and adoption strategies to maximize impact at scale.
Organizational Development & People Leadership Lead, coach, and develop a team of product managers and project managers.
Build organizational capabilities that support both near-term product delivery and long-term innovation.
Foster a culture of accountability, curiosity, and innovation across the team.
Ensure cross-training and knowledge transfer to build resilience and scalability.