Director, Product Management, NA
About The Position
About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Product Department The Product organization defines and evolves Vantage’s data center product portfolio, ensuring offerings are scalable, reliable, and aligned to customer and market needs. Product Operations partners closely with Product Management, Engineering, Supply Chain, and Operations to ensure products are ready to launch, scalable in deployment, and performant in production. Position Overview This role can be based remotely in the United States. The Director, Product Management is a senior individual contributor responsible for end-to-end operational readiness and lifecycle execution of Vantage data center products across the region. This role serves as the single-threaded operational owner from pre-launch through scale and sustainment, ensuring products can be deployed, operated, and maintained consistently at scale. The position requires strong cross-functional leadership, deep systems thinking, and a hands-on approach to operational execution in hardware- and infrastructure-intensive environments.
Requirements
- 10+ years of experience in Product Operations, Technical Program Management, Infrastructure Operations, or a related senior role
- Proven experience scaling complex, hardware-intensive or infrastructure products
- Demonstrated success driving automation and operational tooling improvements
- Strong cross-functional leadership and influence without direct authority
- Data-driven mindset with experience improving operational performance metrics
- Travel required is expected to be up to 20% but may increase over time as the business evolves
Responsibilities
- Own operational readiness for data center products from pre-launch through scale
- Define and maintain operating models, runbooks, SOPs, and escalation frameworks
- Lead product launch readiness, regional onboarding, and scale-out execution
- Translate product and engineering designs into executable operational workflows
- Drive automation, tooling, and system integrations across the data center ecosystem
- Ensure data quality, system integrity, and reliable end-to-end workflows
- Own product lifecycle performance in production, including deployment, operation, maintenance, and retirement
- Identify operational risks and bottlenecks, drive mitigation and design feedback
- Define, track, and improve operational KPIs (e.g., time-to-deploy, MTTR, yield, availability)
- Establish closed-loop feedback between operations, product, and engineering teams
- Serve as the operational authority in product reviews, readiness assessments, and post-launch retrospectives
- Additional duties as assigned by Management
Benefits
- This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
