Director, Product Management

Auvik Networks

11d•Remote

About The Position

We are seeking a strategic and execution-driven Director, Product Management to lead a multi-product portfolio within the ITOps ecosystem. This role combines strong people leadership, disciplined product execution, and a sharp focus on driving measurable business outcomes.

Requirements

Proven experience leading product teams across multiple products.
Deep experience in the ITOps ecosystem with focus on network infrastructure or security management.
Proven success delivering AI-enabled product capabilities.
Strong quantitative and qualitative research skills (customer interviews, surveys, analyst research, internal feedback).
Executive-level communication and presentation skills.

Nice To Haves

MSP market experience strongly preferred.

Responsibilities

Lead and develop a team of Product Managers, including personalized growth and development plans.
Operate effectively in a multi-team Scrum environment, ensuring strong backlog hygiene, clear prioritization, and outcome-driven roadmapping.
Manage domain-oriented product portfolios with accountability for performance.
Instill a metrics-driven culture by partnering cross-functionally to improve analytics, success metrics, and decision quality.
Define a portfolio roadmap aligned to retention and ARR growth targets.
Deliver AI-powered capabilities that create meaningful customer value on an accelerated timeline.
Identify and prioritize high-impact opportunities while making disciplined investment decisions.
Confidently articulate & defend roadmap to customers, SLT, GTM teams, and Customer Support.
Partner closely with customer-facing teams and lead complex customer conversations and escalations when needed.
Champion the art of the MVP—balancing speed, quality, and long-term direction.
Navigate engineering teams working across varied architectures, understanding technical constraints and delivery trade-offs.
Balance new feature development with technical debt reduction, bug management, and support escalations.