Director, Product Management

McDonald's Corporation•Chicago, IL

68d•$195,371 - $244,214

About The Position

As Product Director, you will be responsible for leading the product strategy, roadmap, and execution for our Crew and Manager Experiences domain, directly impacting our customers and crew worldwide. You will work closely with cross-functional teams, including Technology and Experience Design to drive product innovation and achieve business goals. You will be the champion of products that enable our crew and managers to deliver McDonald’s promise of feel-good moments, translating their needs and feedback into product requirements and driving customer-centric product development. The ideal candidate is a customer-obsessed, technical product innovator who can lead and inspire cross-functional teams to deliver exceptional products that customers love and that win for the business.DutiesWhat you’ll do:

Requirements

8+ years of product management experience, including rapid product innovation
Experience managing a team of product managers.
Bachelor's degree or equivalent experience in business, marketing, computer science, or an equivalent.
Success in launching and handling products throughout their lifecycle with customer experience and technology systems and specifications and interdependencies: with a focus on specific Product Groups (i.e. Ordering, Serve, Digital Channels, etc.)
Proven ability to influence complex organizations and can simplify chaos and ambiguity into a clear product vision and prioritized strategy.
Excellent communication and ability to present sophisticated concepts to both technical and non-technical audiences.
Strong leadership, and ability to influence and collaborate with cross-functional teams while being responsible for the work of other managers.
Strong focus on achieving business goals.
Ability to work in a fast-paced, multifaceted environment and adapt to changing priorities.

Nice To Haves

MBA or other relevant certifications are a plus.

Responsibilities

Drive end-to-end product development partnering across the Restaurant and Consumer Platforms, including conducting market research, defining customer requirements, crafting product specifications, and working with engineering and design teams to develop and launch new features.
Collaborate with Experience Design and Engineering to develop, test and ship functionality to users.
Shared cross-product platform concerns, including cross-cutting experiences like navigation and information architecture, and common resources like our design system.
Develop relationships with markets, operations & customers to deeply understand their perspectives and pain points as you craft your strategic roadmap.
Provide frameworks and governance for common integrations.
Define and supervise product performance metrics, such as market adoption and speed-of-service to evaluate product success.
Feature configuration governance and monitoring, also tracking market deployments.
Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive.
Facilitate release planning, demos with stakeholders and other Agile practices on an operational basis.
Collaborate with cross-functional teams and global markets including engineering, design, marketing, operations, and customer support, to ensure smooth execution of product initiatives.
Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.