Director, Product Management – Platform & Integrations

Mimecast

About The Position

We are looking for a Director of Product Management to own the integration and platform experience across Mimecast’s product portfolio. This leader will be responsible for driving both internal integrations between Mimecast’s product suites (Email Security, Human Risk Management, Incydr Insider Risk, and Aware) and external integrations with third-party ecosystems (SIEM/SOAR, Identity, EDR/XDR, ITSM, and collaboration platforms). Equally critical, this role will champion a common look-and-feel initiative to unify the user experience across all Mimecast products – establishing design patterns, shared UI components, and a coherent platform identity that makes Mimecast feel like one product, not four. This is a platform product management role... meaning you’ll think horizontally across all suites, not vertically within one. You’ll be the connective tissue that turns our multi-product portfolio into a unified platform. Mimecast’s portfolio has grown through acquisition (Code42/Incydr, Aware, Elevate) and organic development – creating integration gaps and UX inconsistencies that impact customer retention and expansion. Customers increasingly demand API-first, ecosystem-native security solutions that integrate seamlessly into their existing toolchains. A unified platform experience is a key differentiator against point-solution competitors and critical to the “No Reason to Leave” customer retention strategy. This role has no current owner – integration and platform UX responsibilities are fragmented across individual suite PMs, resulting in inconsistent experiences and duplicated effort.

Requirements

5+ years of product management experience, with 5+ years in platform, integration, or developer-facing product roles
Demonstrated experience managing cross-product or horizontal platform PM functions at a multi-product software company
Deep understanding of API design, integration architecture patterns (REST, GraphQL, webhooks, event-driven), and developer ecosystems
Track record of driving UX consistency and design system adoption across multiple product lines
Experience working in cybersecurity, enterprise SaaS, or IT infrastructure markets
Strong executive communication skills – ability to present to C-suite, board, and customer audiences
Proven ability to influence without direct authority across engineering, design, and business teams
Bachelor’s degree in Computer Science, Engineering, or related field (MBA or advanced degree a plus)

Nice To Haves

Experience with cybersecurity product portfolios (email security, insider risk, DLP, or SIEM/SOAR)
Background in platform engineering, developer relations, or API product management
Familiarity with design systems (Figma, Storybook) and frontend component library governance
Experience with M&A integration – merging acquired product UIs and architectures into a unified platform
Prior experience at companies that have navigated multi-product to platform transitions (e.g., Palo Alto Networks, CrowdStrike, ServiceNow, Salesforce)

Responsibilities

Define and drive the integration roadmap across Mimecast’s product suites (Email Security, HRM, Incydr, Aware)
Identify and prioritize cross-suite integration use cases that unlock customer value (e.g., unified risk scoring, shared threat intelligence, correlated alert workflows)
Partner with suite-level PMs and engineering leads to ensure integration points are well-defined, API-first, and production-grade
Own the internal platform services layer – shared authentication, common data models, event buses, and cross-product navigation
Own the external integration strategy and partner ecosystem roadmap (SIEM/SOAR, Identity/IAM, EDR/XDR, ITSM, collaboration tools)
Define and govern the Mimecast Integration Framework – APIs, webhooks, connectors, and marketplace standards
Partner with Business Development and Alliances to prioritize technology partnerships and co-built integrations
Drive developer experience (DX) for third-party builders – documentation, SDKs, sandbox environments, and developer portal
Champion and own the “One Mimecast” UX vision – a unified design language, navigation model, and interaction pattern across all products
Partner with UX/Design leadership to establish and enforce a shared component library and design system
Define the platform shell experience – common navigation, cross-product search, unified notifications, role-based dashboards
Drive convergence of disparate UIs into a cohesive platform experience over a phased roadmap
Establish UX consistency metrics and customer satisfaction benchmarks across products
Serve as the primary PM liaison for platform-level decisions – coordinating across suite PMs, engineering, design, and architecture
Build and present the integration and platform strategy to executive leadership, Customer Advisory Boards, and at industry events
Partner with Customer Success and Support to identify integration pain points and prioritize fixes
Contribute to the “No Reason to Leave” D&C framework through improved cross-product stickiness and reduced friction