Senior Product Manager, Platform & Integrations

Headspace

9h•Hybrid

About The Position

We are seeking a Senior Product Manager to own and scale the platform capabilities that power Headspace’s B2B business across employers and health plans. This role sits at the core of our platform strategy, enabling scalable partner onboarding, integrations, and partner-specific configuration. You will define and build the foundational systems that allow Headspace to efficiently launch and support partners spanning eligibility infrastructure, APIs, onboarding tooling, and admin experiences. You will also act as the orchestrator for partner launches, ensuring alignment across Platform, Activation, and Engagement teams. This is a highly cross-functional role at the intersection of platform, healthcare integrations, and B2B2C product delivery. Success in this role requires strong systems thinking, technical fluency, and the ability to balance partner needs with scalable platform design. At Headspace, product leaders are expected to model experimentation with purpose, share feedback with care, and maintain a deep commitment to the member and partner experience.

Requirements

4+ years of Product Management experience, with strong experience in platform, APIs, or infrastructure products
Experience owning end-to-end delivery of complex, cross-functional initiatives or launches, with strong program management skills across timelines, dependencies, and execution
Proven track record of building and scaling platform capabilities or integration-heavy systems
Experience working closely with engineering teams on API design, data systems, or backend infrastructure
Strong systems thinking with the ability to design scalable, reusable solutions
Experience operating in cross-functional environments with multiple stakeholders and dependencies
Excellent communication and stakeholder management skills

Nice To Haves

Experience in healthcare, B2B2C, or regulated environments
Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems)
Experience supporting B2B or enterprise onboarding workflows
Exposure to admin tools, configuration systems, or platform UX
Passion for mental health and Headspace’s mission

Responsibilities

Platform Strategy & Roadmap: Own the product strategy and roadmap for the B2B partner platform, enabling scalable onboarding, integrations, and partner lifecycle management across employers and health plans.
Launch Orchestration: Act as the orchestrator for partner launches, coordinating across Platform, Activation, and Engagement teams to align on timelines, dependencies, and readiness for launch.
Platform Systems Ownership: Define and evolve core platform systems, including eligibility infrastructure, APIs (eligibility, referrals, reporting), and admin/configuration tools for employers and health plans.
Onboarding Infrastructure: Build and scale reusable onboarding capabilities (e.g., eligibility ingestion, integrations, configuration layers) to support efficient and repeatable partner setup.
Cross-Team Collaboration: Partner closely with Engineering, Design, Data, Clinical, Sales, and Customer Success teams to ensure platform capabilities meet partner needs and support go-to-market success.
Compliance & Data Governance: Work with Legal, Security, and Compliance teams to ensure platform systems meet regulatory and privacy requirements (e.g., HIPAA).
Success Measurement: Define and track key platform metrics, including time to launch new partners and platform reliability (eligibility accuracy, access, and system performance).