Director, Product Management, Delivery & Operations

Regeneron Pharmaceuticals • Armonk, NY

5d • Onsite

About The Position

The Global Development IT Director, Product Management is a key member of the GDIT Delivery & Operations organization, responsible for overseeing and guiding their team members in delivering, maintaining & enhancing all technology products in their defined business domain. This resource will also partner with key business stakeholders to intake, design, implement and enhance technology products. This role will work closely with Business Solution Partners (BSP) to deliver projects and technology product improvements. The role will also be responsible for line management of product owners aligned to the domain and will assume product owner responsibilities for a specific set of technologies, including end-to-end implementation and support for all products that fall within the domain. This role will be responsible for the Development Operations & Portfolio Management (DO&PM) domain. The role will be based onsite at our offices in Warren, NJ or Armonk, NY. This is not open to fully remote-based work arrangements. If eligible, we can offer relocation benefits. In this role, a typical day might include the following: Lead & coach the Product Leads and Product Analysts within GDIT Delivery & Operations assigned to the domain, ensuring delivery on team commitments, collaboration across members, and definitions of processes, tools and competencies needed to further build the domain capabilities. Oversee all operational support for products and domain providing line leadership and guidance to individual product owners while thinking across product lines. Ensure alignment with product model processes and standards while customizing to meet domain-specific needs as applicable, including being responsible for product backlog and incidents management, including insights into enhancements and incidents trends over time. Partner with the Business Process Owners and BSPs to implement new/enhanced technologies, and take ownership of products including end-to-end support, performance, and commitment to continuous improvement. Intake, assess, prioritize and validate domain specific needs/requirements including partnership with BSPs to ensure alignment between technology roadmaps and product priorities. Responsible for identifying resourcing needs and for oversight of internal and vendor delivery, and managed service vendor associates in support of product. Work collaboratively with GDS functions, Corporate IT, and other relevant functions in the management of enterprise systems, including development and adherence to standards and governance.

Requirements

• Proven ability to manage competing priorities across a multitude of stakeholders and to direct teams to deliver value-oriented, prioritized solutions.
• Excellent communication skills and the ability to indirectly influence key partners and stakeholders with clear, concise, and well-formed message tailored to the audience
• Strong record of accomplishment in technology project management, stakeholder management, budget management and value engineering.
• Ability to effectively manage multiple priorities with a sense of urgency, and effectively manage ambiguity and changing priorities
• Experience managing technology capability identification, selection, implementation, and operations
• Excellent problem-solving skills to address day-to-day challenges associated with business solutions
• Knowledge of pharmaceutical Global Development business capabilities, processes, systems, and key trends in the industry.
• Experience growing and motivating a team, coaching members through career milestones and progression.
• Exposure to delivering presentations and engaging with senior leadership.
• BS/BA Degree with 12+ years relevant experience
• MS Degree with 10+ years relevant experience
• Deep knowledge of Development Operations & Portfolio Management business processes, including but not limited to Drug Development Program and Portfolio Management; Resource Management; Clinical Trial Feasibility, Planning, Execution, and Closeout; Clinical Monitoring; Study Start-up; Site Management; and Clinical Drug Supply Management.

Nice To Haves

• Experience managing technology teams and driving business value in the Clinical Operations space with specific technologies like Veeva Clinical Vault (CTMS, TMF, SSU, etc.), CluePoints, Planisware, etc., a plus.

Responsibilities

• Lead & coach the Product Leads and Product Analysts within GDIT Delivery & Operations assigned to the domain, ensuring delivery on team commitments, collaboration across members, and definitions of processes, tools and competencies needed to further build the domain capabilities.
• Oversee all operational support for products and domain providing line leadership and guidance to individual product owners while thinking across product lines.
• Ensure alignment with product model processes and standards while customizing to meet domain-specific needs as applicable, including being responsible for product backlog and incidents management, including insights into enhancements and incidents trends over time.
• Partner with the Business Process Owners and BSPs to implement new/enhanced technologies, and take ownership of products including end-to-end support, performance, and commitment to continuous improvement.
• Intake, assess, prioritize and validate domain specific needs/requirements including partnership with BSPs to ensure alignment between technology roadmaps and product priorities.
• Responsible for identifying resourcing needs and for oversight of internal and vendor delivery, and managed service vendor associates in support of product.
• Work collaboratively with GDS functions, Corporate IT, and other relevant functions in the management of enterprise systems, including development and adherence to standards and governance.

Benefits

• health and wellness programs (including medical, dental, vision, life, and disability insurance)
• fitness centers
• 401(k) company match
• family support benefits
• equity awards
• annual bonuses
• paid time off
• paid leaves (e.g., military and parental leave)
• relocation benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Director