Director, Product Growth – Agentic Commerce

Fiserv•Sunnyvale, CA

1d•Onsite

About The Position

As Director, Product Growth – Agentic Commerce, you will lead growth strategy, adoption, and commercialization for next-generation, AI-driven commerce solutions. You will partner closely with product, sales, marketing, and external AI platform partners to define differentiation, build partnerships, and execute go-to-market plans. Your work will help merchants unlock new revenue streams by making their goods and services discoverable and purchasable through agentic commerce experiences.

Requirements

10+ years of experience in product management, product growth, or closely related roles within technology, commerce, or payments domains.
5+ years of experience in a senior leadership position (Director or above) driving product growth, commercialization, or platform expansion.
5+ years of experience managing and developing teams, including setting objectives, coaching, and performance management.
Proven experience defining, launching, and scaling capabilities in new or emerging product segments, including pilot programs and phased rollouts.
Demonstrated experience building, negotiating, and managing strategic partnerships with major consumer applications, AI platforms, or commerce ecosystems.
Experience developing and executing pricing, packaging, and go-to-market strategies in collaboration with sales and marketing organizations.
Ability to translate API specifications, integration models, and technical concepts into clear business requirements and value propositions.
Experience presenting to and influencing C-level stakeholders using structured storytelling, data-driven insights, and clear recommendations.
Strong analytical skills, including market sizing, total addressable market (TAM) analysis, and competitive benchmarking using quantitative and qualitative inputs.
Bachelor’s degree in business, engineering, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.

Nice To Haves

Experience with AI-driven commerce, including partnerships or integrations with artificial intelligence applications (for example, conversational agents or recommendation systems).
Familiarity with payment ecosystems and alternative payment methods, including relevant regulatory, compliance, and security considerations.
MBA or advanced business degree, or equivalent combination of education, related experience and/or military experience.
Experience launching or scaling one-to-many integration models or platform-based products for merchants or commerce partners.

Responsibilities

Define and execute the multi-year growth strategy for Agentic Commerce, aligning with the broader commerce platform vision at Fiserv.
Influence the Agentic Commerce product roadmap using structured market insights, competitive analysis, client feedback, and performance data.
Establish, grow, and manage strategic alliances with AI application providers, technology enablers, and alternative payment partners.
Negotiate partnership agreements and lead joint commercialization initiatives, including co-marketing, integration programs, and commercial constructs.
Drive adoption and revenue targets for Agentic Commerce solutions across enterprise merchant segments, using clear KPIs and performance dashboards.
Develop pricing, packaging, and go-to-market strategies in collaboration with sales, relationship management, product, and marketing teams.
Partner with technical product managers to translate business and partner requirements into prioritized, actionable development plans and release scopes.
Represent Fiserv as a thought leader in agentic commerce through client presentations, industry forums, conferences, and webinars.
Lead, mentor, and develop a team of product growth managers and subject matter experts, fostering a culture of innovation, accountability, and execution excellence.
Collaborate with internal stakeholders (including legal, risk, compliance, and security) to ensure offerings and partnerships align with regulatory and security requirements.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.