Director , Product Analysis (Personal Lines Auto)

Liberty Mutual Insurance

24d

About The Position

At Liberty, our Personal Lines Auto Product team partners across the company to build and roll out auto insurance solutions that keep pace with what customers and agents need. We focus exclusively on auto, bringing deep expertise, data and analytics to deliver strong state-by-state results while modernizing how we price policies and the technology that supports them. Organized around four core areas—Delivery & Development, Underwriting Effectiveness, State Management, and Mobility Solutions—we work collaboratively to live our purpose: helping people embrace today and confidently pursue tomorrow. If you’re a strategic leader who loves turning big ideas into real, measurable results, this is a chance to help reinvent how auto insurance gets built and delivered. The Personal Lines Auto Design & Delivery team is hiring a Director II to lead one of our Delivery Teams—and play a key role in transforming our delivery engine for the future. Reporting to the Senior Director of Auto Program Delivery & Enhancements, you’ll drive initiatives that directly support USRM growth and profitability. You’ll partner across the enterprise to implement state-level auto pricing programs and build the strategy to bring them to market quickly, accurately, and in full regulatory compliance. You’ll lead 4 direct reports and a team of 12 focused on translating customer and business needs into product requirements, determining rate level across segments, and ensuring a smooth, compliant rollout. This role is also a front-row seat to how we’re changing the way we work—raising the bar on quality, accelerating process improvement, and actively experimenting with generative AI to streamline delivery and improve decision-making. If you’re energized by complex tradeoffs, cross-team alignment, and building modern operating models that scale, you’ll have real influence here—shaping both what we deliver and how we deliver it. What We Offer: The opportunity to lead and inspire a diverse team of experts. A chance to shape the next generation of auto insurance products. A collaborative environment where your ideas and strategies will have a meaningful impact.

Requirements

Proven math and analytical skills, as normally acquired through the pursuit of a bachelor's degree in Mathematics, Statistics, Economics, Actuarial Science or related field
Minimum 5 years of progressively more responsible experience. BL experience preferred
Advanced analytical, problem solving, research, and project management skills
Demonstrated ability to influence management
Exceptional interpersonal and communication skills required to establish and build effective relationships within and outside the organization

Nice To Haves

Experience leading and motivating a team helping to align goals, develop objective transparency, and drive strong execution
Foundational knowledge of our Auto product, rating programs, and understanding of how these fit into USRM goals
A desire to make a tangible impact to USRM both immediately and into the future with One Auto partnership
Strong project management skills – this work involves many moving pieces across teams, hand offs, and coordination
Interest in a fast-paced environment with shifting priorities
Knowledge of how to develop both repeatable and creative solutions to recurring and unique problems
Understanding of how to influence and communicate with Senior Leaders
An AI-first mindset with a passion for process improvement & experimentation

Responsibilities

Deliver Auto rating programs into the market (Omega 3, Omega 3+, One Auto)
Develop a clear roadmap for delivery cadence into market with rationale behind path forward
Champion continuous process improvement across the organization
Drive team engagement and develop best in class talent and talent pipeline
Be an expert in auto rating programs for USRM
Partner across the delivery ecosystem (Product, USDS, IT, Experience, Distribution, etc.)