Director-Procure to Pay-ABQ

Presbyterian Healthcare Services

About The Position

The Director of Procure-to-Pay (P2P) serves as the architect and operational lead of PHS's non-labor spend and disbursement ecosystem. The Director is charged with a high-impact objective: the modernization and digital elevation of the Accounts Payable (AP) function. This role requires a transformational leader who reframes AP from a transactional back-office cost center into a strategic lever for optimizing working capital, mitigating financial risk, and cultivating elite vendor partnerships. While driving this AP evolution, the Director maintains executive oversite of the broader P2P lifecycle, including procurement strategy, strategic sourcing, and travel and expense management, to ensure a seamless, end-to-end supply chain.

Requirements

Bachelor’s degree required (or minimum of 8 years of relevant experience in lieu of degree)
Minimum 5 years in a management role
Minimum 5 years working with procure‑to‑pay principles and systems
Demonstrated cross-functional leadership and ability to influence without authority
Strong strategic thinking with ability to design and execute P2P strategy with meaningful metrics and reporting
Proven ability to analyze and interpret data to guide decision-making
Excellent communication skills with ability to engage at all organizational levels
Strong problem-solving skills and ability to manage multiple priorities effectively

Nice To Haves

Healthcare industry experience preferred

Responsibilities

Provide direction and development for procurement and accounts payable staff, including performance evaluations, coaching, recruitment, and workforce planning.
Oversee staff scheduling, assignments, and accountability to ensure high-quality service delivery and adherence to department goals.
Organize resources to execute initiatives efficiently; monitor and report progress, escalating issues as needed.
Lead and continuously refine the full P2P lifecycle, including policies, procedures, controls, and service delivery.
Manage execution of procurement and payables transactions while ensuring efficiency, accuracy, and financial integrity.
Oversee company purchasing, reimbursement, and travel card programs and related policies.
Define and manage payment strategies and partner with Treasury on payment optimization.
Identify operational gaps and lead cross-functional initiatives to streamline and standardize P2P processes.
Drive continuous improvement initiatives that reduce cost, improve reliability, and elevate stakeholder satisfaction.
Ensure a strong control environment supported by technology, documentation, testing, and well‑aligned system interfaces.
Lead digital and ERP-related P2P optimization efforts, including automation, workflow improvements, and supplier enablement tools.
Support implementation and enhancement of P2P systems to increase efficiency, transparency, and user adoption.
Develop and implement a cohesive P2P customer experience strategy across all stakeholder and supplier touchpoints.
Engage proactively with business partners to ensure tools, systems, and processes meet current and future needs.
Champion education, communication, and change management to support adoption of new systems and practices.
Establish and manage KPIs and SLAs across P2P functions; analyze trends and operational data to drive decision-making.
Use customer feedback, transaction data, and performance metrics to identify improvement opportunities and exceed benchmarks.
Manage department budget responsibly, meeting or exceeding approved targets.
Develop and execute project plans to integrate, improve, and standardize P2P services; provide training and remove barriers to completion.
Perform other duties as assigned.