Director, Portfolio Management & Metrics

Comcast•Philadelphia, PA

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the management of the Program Management Office (PMO), including personnel management. Develops and delivers a PMO that can effectively set standards; provides an overall program management strategy; provides direct program management and consulting, as necessary; builds and maintains organizational knowledge as it relates to the function of managing projects and programs. May direct multiple teams of professionals. Job Description Core Responsibilities Executes and oversees PMO processes. Oversees program budgets. Develops cross-functional plans, objectives and strategies. Interprets company goals into functional goals and strategies. Provides leadership and management to the Program Management team. Possesses staffing accountability, including recruitment and retention, leadership and professional development and performance management. Provides support for corporate budgeting and budget tracking. Acts as a PMO point of contact for senior management stakeholders. Mentors the organization in PMO practices. Recommends and implements corrective action across organizations, as necessary, to improve program performance. Responsible for PMO training, hiring, performance management and development of PMO staff. Performs staff performance assessments, salary reviews and bonus awards. Establishes PMO career path. Works with other organizations to continuously improve business processes. Keeps abreast of new developments in project management methodologies, agile practices, best practices and industry standards. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

Skills Communication, Leadership, People Management, Program Management
Education Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience 10 Years +

Responsibilities

Executes and oversees PMO processes.
Oversees program budgets.
Develops cross-functional plans, objectives and strategies.
Interprets company goals into functional goals and strategies.
Provides leadership and management to the Program Management team.
Possesses staffing accountability, including recruitment and retention, leadership and professional development and performance management.
Provides support for corporate budgeting and budget tracking.
Acts as a PMO point of contact for senior management stakeholders.
Mentors the organization in PMO practices.
Recommends and implements corrective action across organizations, as necessary, to improve program performance.
Responsible for PMO training, hiring, performance management and development of PMO staff.
Performs staff performance assessments, salary reviews and bonus awards.
Establishes PMO career path.
Works with other organizations to continuously improve business processes.
Keeps abreast of new developments in project management methodologies, agile practices, best practices and industry standards.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.