Director Plant Maintenance

Altice USA•Hartford, CT

About The Position

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore – it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We are Optimum! Job Summary The Director of Outside Plant Operations is responsible through Network Performance for the efficient and effective delivery of Products and Services to Customers. Responsibilities include but are not limited to maintaining the Platform of Choice with oversight of all activities relating to the HFC and Fiber Networks (both Upstream and Downstream), Network WiFi Installation and Support Maintenance, Outage Restoration, Scheduled Plant Maintenance, Federal, State, and Local Compliance and FCC proofs including CLI Measurement, Detection and Repair. This position is responsible for a 24x7 Operation which is required to perform when needed in adverse conditions. The Director of Outside Plant Operations is accountable for actively managing Operating and Capital Costs while achieving specific Service, Performance and Project Targets.

Requirements

Minimum 8 years management experience, with demonstrated increasing levels of responsibility within the organization
At least 5 years of experience managing in an HFC/Fiber Network
Proven successful experience in launching new products and services in the organization
Demonstrated experience in change management and leadership
Undergraduate degree preferred and or NCTI Certification desired
Must possess and maintain a valid driver’s license in good standing within the state of current residence

Responsibilities

Contribute to development and execution of Engineering / Technical Operations strategy, policies, and procedures for all technicians.
Oversee the entirety of OSP Engineering within the region.
Oversee the development and management of processes, methods, and technologies to be used employees and/or third-party vendors.
Responsible for the Regional KPI compliance, develops and implements processes to improve negative trends.
Provide overall strategic direction, capital planning and operational oversight to ensure high levels of engineering support for the company’s network systems.
Work with business leaders to identify high priority projects, acquire necessary resources and ensure decision making is aligned with strategic and business objectives.
Ensure processes are in place to support regional / local operational teams.
Monitor system, plant and facility health and utilization, driving performance improvements and actions to address risks, issues, and concerns.
Responsible for career architecture development, support, and performance management for all outside plant team members in the region.
Develops and maintains successful relationships with internal and external business units.