Director, Physical Rehabilitation Services

Family Health Centers of San Diego•San Diego, CA

10d

About The Position

Family Health Centers of San Diego is looking for a Director, Physical Rehabilitation Services (PRS). The Director, Physical Rehabilitation Services (PRS) provides strategic and operational leadership for a multi-disciplinary department that includes Physical Therapy, Chiropractic, Sports Medicine, Acupuncture, and Weight Management programs across multiple clinic locations. The Director oversees all operational functions, staffing, financial performance, regulatory compliance, quality improvement, workflow optimization, and department-wide growth.

Requirements

Bachelor’s degree in Healthcare Administration, Business, or related field required.
3–5 years progressive healthcare operations experience required.
5 years of leadership experience in healthcare operations for a clinical service line, with responsibility for staffing, workflows, access and performance outcomes required.
Ability to manage complex multi-site healthcare operations required.
Knowledge of budgeting and financial reporting required.
Experience leading LEAN/continuous improvement required.
High proficiency in MS Office, EHR systems, analytics tools required.
Traveling between sites and other locations is occasionally required.
Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Nice To Haves

Master’s degree (MBA, MHA, MPH) preferred.
FQHC or multi-site outpatient experience preferred.
Skilled in supervising multidisciplinary teams.
Experience managing multi-disciplinary programs preferred.
Bilingual English/Spanish preferred.

Responsibilities

Leadership & Workforce Development Builds positive relationships and fosters a high-performance workforce. Recruits, trains, develops, and retains staff across all service lines. Conducts coaching, counseling, performance management. Establishes expectations, workload standards, and career development pathways. Ensures on‑time completion of all training and compliance requirements.
Operational Management Oversees daily operations for all PRS service lines. Ensures efficient workflows for scheduling, referrals, provider efficiency. Partners with Medical, Nursing, BH, Operations, and Patient Engagement. Ensures compliance with Joint Commission, OSHA, infection control. Coordinates facility needs and ensures PRS spaces meet FHCSD standards.
Strategic Planning & Service-Line Growth Develops strategic plans for expansion across PT, Chiro, Sports Med, Acupuncture, WM. Leads new program design, workflow redesign, and access optimization. Evaluates service trends, patient needs, and growth opportunities. Drives innovation including groups, telehealth, and integrated care pathways.
Financial Management Participates in annual budget development. Monitors expenditures and ensures fiscal accountability. Maximizes revenue, productivity, utilization, and efficiency. Ensures compliance with grants and reporting requirements.
Quality, Compliance & Continuous Improvement Leads quality initiatives and standardization. Implements LEAN tools (5S, A3, PDSA). Ensures adherence to quality-of-care standards. Leads service recovery and patient satisfaction efforts.
Community Engagement & Partnerships Builds and maintains community partnerships. Collaborates with Patient Engagement and referral sources. Represents PRS in community and interagency collaborations.
Organizational Collaboration Participates in Director-level committees and strategic planning. Supports marketing, communications, and referral growth. Leads cross-functional integration initiatives.