Director, Performance Consulting

Fidelity Investments • Merrimack, NH

6d • Hybrid

About The Position

As a Director of Performance Consulting, you partner with senior leaders across complex business units to shape learning strategies that build capability and drive measurable business results. You lead strategic consulting engagements, interpret business needs, and translate them into clear and actionable learning plans. You also ensure the development and delivery of scalable, high‑quality learning solutions. You own the annual and quarterly learning strategy cycle, using data, partner insights, and Quarterly Impact Reviews to refine and strengthen priorities. You build trusted partnerships with learning leaders and HR Business Partners through consistent engagement, evidence-based consulting, and proactive communication. You also support organizational change efforts, lead innovation pilots, and represent the Performance Consulting function in key enterprise forums. The Team Our team advances Fidelity’s talent and learning strategy by creating scalable, innovative, and accessible learning experiences that help associates grow their skills and careers. Director-level Performance Consultants elevate enterprise capability by strengthening consulting practices, aligning learning strategies across divisions, supporting team capability growth, and modeling leadership behaviors that promote collaboration, curiosity, and enterprise thinking.

Requirements

• Experience in performance consulting, learning and development, or human resources within a complex organization
• Ability to advise senior leaders, uncover needs, challenge assumptions, and craft effective learning strategies
• Knowledge of modern adult learning methods, digital learning tools, and scalable solution design
• Strong communication skills with the ability to influence and tailor messages to stakeholder needs
• Skill in building strategic partnerships using structured engagement and stakeholder insights
• Analytical strength and comfort using data to inform strategy and communicate insights
• Operational discipline to plan, prioritize, and coordinate work across teams
• Proven success leading strategic initiatives that deliver measurable improvements
• Leadership abilities in coaching and capability building
• Advanced degree in business, education, organizational development, or related field, or equivalent experience

Responsibilities

• Create, refine, and execute annual and quarterly learning strategies aligned to business priorities
• Translate performance challenges into actionable learning plans and partner with design and delivery teams to implement them
• Maintain visibility and accuracy of consulting and design work in the Work Management System
• Build strong measurement practices, including evaluation plans, post-project reporting, and Quarterly Impact Reviews
• Strengthen trusted advisor relationships through regular engagement, proactive communication, and data-driven recommendations
• Pilot innovative approaches, promote enterprise tools, and scale successful solutions across business units
• Deliver consistent, high-quality work, meet commitments, support planning cycles, and contribute to enterprise initiatives
• Grow team and organizational capability through coaching, upskilling forums, and effective representation in enterprise settings

What This Job Offers

• Job Type: Full-time
• Career Level: Director