Director, People Operations

iSpot•Bellevue, WA

5d•Hybrid

About The Position

As the Director of People Operations, you will be overseeing the People Operations team, systems, processes, and data that support our 300+ employees. Your mission is to create a seamless, high-touch employee lifecycle—from a candidate’s first offer letter to their long-term career development—while ensuring we remain compliant, efficient, and data-driven.

Requirements

Experience: 8-10+ years of HR experience, with at least 3 years in a leadership role within a high-growth environment (300–1,000 employees).
Systems Expert: Deep experience with HRIS platforms (e.g., ADP, Workday, BambooHR) and a track record of implementing or migrating systems.
Analytical Mindset: You love a good spreadsheet. You can translate complex data into a simple story for the leadership team.
Legal Acumen: Strong knowledge of FLSA, FMLA, ADA, and multi-state employment law.
Culture Champion: You understand that "Operations" isn't just about paperwork; it's about building a foundation where people can do their best work.

Responsibilities

Systems & Infrastructure: Own and optimize our HR tech stack (ADP, Performance Management tools). Ensure our data is the "source of truth" for the entire organization.
Compliance & Risk: Serve as the subject matter expert on federal and state labor laws. Ensure our policies, handbooks, and filings are audit-ready.
Employee Lifecycle: Oversee the "white glove" onboarding and offboarding experiences. Ensure that as we scale, every employee feels supported and informed.
People Analytics: Maintain dashboards that track retention, turnover, diversity metrics, and headcount planning to provide actionable insights to the executive team.
Team Leadership: Manage and mentor a People Ops team