Director, People Operations

Starwood Hotels • Nashville, TN

1d

About The Position

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can! MAIN DUTIES: The Director of People Operations is responsible for strategy and implementation of various People Operations programs, systems and procedures to aid in the attraction, retention and motivation of team members in accordance with policies, procedures and government laws and regulations; assist in the administration while promoting a safe, fair, positive work environment. GENERAL DUTIES: Lead both strategic and tactical People Operations functions, focusing on workforce planning, recruitment and staffing, wage and salary administration, employee and labor relations, benefits, and workforce training and development. Develop and implement People Operations policies and procedures that support the hotel’s operational objectives and align with corporate standards. Lead initiatives to support workforce diversity and inclusion. Demonstrate expertise in employment law and government regulations affecting People Operations, guiding the property’s compliance efforts. Develop and implement comprehensive compensation plans and ensure alignment with industry standards. Provide strong guidance and support in employee relations, including training and counseling managers on conflict resolution and employee concerns. Administer HRIS and HCM systems to support operational efficiencies and ensure accurate People Operations data management. Grow and develop an People Operations team, fostering a culture of excellence, integrity, and accountability. Conduct needs analysis and create, implement, and monitor relevant training programs. Work closely with Corporate People Operations and senior leadership on People Operations strategy and reporting. Participate actively in professional People Operations organizations to remain current on industry best practices. QUALIFICATIONS & SKILLS: At least 6 years of related Human Resources experience in a luxury hotel Bachelor’s Degree in Human Resources or related field preferred Are organized and proficient at multitasking Demonstrates self-confidence, high levels of energy, enthusiasm and motivation through actions. Ability to multi-task, prioritize and work in a fast paced environment. Ability to manage time well, meet imposed deadlines and be flexible. Quick learner and thinker – able to grasp new concepts. Innovative and change-driven with a high sense of urgency. Strives to improve self, others and overall practices and procedures. Strong, positive and energized professional presence. Thorough understanding of compliance for all aspects of People Operations, including but not limited to labor laws, posting requirements and documents, Ability to maintain composure in stressful situations. Proficient in verbal and written English communication Computer literate: advanced knowledge of personal computers and various software. Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. Life at Starwood Hotels is based on a simple idea: the world is brimming with natural beauty, vivid splendor, and heartwarming whimsy—and we want to keep it that way. Our mission is to inspire others to do the same while crafting unique and evolved luxury experiences. We seek next-level talent with lots of heart and plenty of hustle, individuals who love to be of service, obsess over details, honor nature, aren’t afraid to ask questions, have the confidence to share new ideas and the respect to listen to diverse worldviews. We care about who you are, how you treat others and what fires you up. Read on to learn more about our new opportunities, open now

Requirements

• At least 6 years of related Human Resources experience in a luxury hotel
• Bachelor’s Degree in Human Resources or related field preferred
• Are organized and proficient at multitasking
• Demonstrates self-confidence, high levels of energy, enthusiasm and motivation through actions.
• Ability to multi-task, prioritize and work in a fast paced environment.
• Ability to manage time well, meet imposed deadlines and be flexible.
• Quick learner and thinker – able to grasp new concepts.
• Innovative and change-driven with a high sense of urgency.
• Strives to improve self, others and overall practices and procedures.
• Strong, positive and energized professional presence.
• Thorough understanding of compliance for all aspects of People Operations, including but not limited to labor laws, posting requirements and documents,
• Ability to maintain composure in stressful situations.
• Proficient in verbal and written English communication
• Computer literate: advanced knowledge of personal computers and various software.
• Professional & appropriate business appearance and demeanor aligned with the 1 Hotel brand and culture.

Responsibilities

• strategy and implementation of various People Operations programs, systems and procedures to aid in the attraction, retention and motivation of team members in accordance with policies, procedures and government laws and regulations
• assist in the administration while promoting a safe, fair, positive work environment
• Lead both strategic and tactical People Operations functions, focusing on workforce planning, recruitment and staffing, wage and salary administration, employee and labor relations, benefits, and workforce training and development.
• Develop and implement People Operations policies and procedures that support the hotel’s operational objectives and align with corporate standards.
• Lead initiatives to support workforce diversity and inclusion.
• Demonstrate expertise in employment law and government regulations affecting People Operations, guiding the property’s compliance efforts.
• Develop and implement comprehensive compensation plans and ensure alignment with industry standards.
• Provide strong guidance and support in employee relations, including training and counseling managers on conflict resolution and employee concerns.
• Administer HRIS and HCM systems to support operational efficiencies and ensure accurate People Operations data management.
• Grow and develop an People Operations team, fostering a culture of excellence, integrity, and accountability.
• Conduct needs analysis and create, implement, and monitor relevant training programs.
• Work closely with Corporate People Operations and senior leadership on People Operations strategy and reporting.
• Participate actively in professional People Operations organizations to remain current on industry best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Director