Director, Payroll, Benefits & HR Systems

IVI America•Waltham, MA

5h•$135,000 - $150,000•Hybrid

About The Position

We’re looking for a dynamic, hands-on leader who gets energized by building things from the ground up and isn’t afraid to roll up their sleeves. As our Director of Payroll, Benefits & HR Systems, you’ll own the full employee lifecycle from an operational standpoint—payroll processing, benefits administration, and HRIS management—across locations in the US. This isn’t a “set it and forget it” role. You’ll be joining a PE-backed, high-growth reproductive medicine organization with 2,300+ employees and an aggressive acquisition strategy. You’ll bring order to complexity, optimize our ADP Workforce Now platform, and build a team that delivers an exceptional employee experience at every touchpoint. If you love the intersection of people operations and systems, thrive in a fast-paced healthcare environment, and believe that payroll accuracy and benefits excellence are acts of respect for every team member—we want to hear from you.

Requirements

5–7+ years of progressive experience in payroll, benefits administration, and HRIS management, with at least 2–3 years in a leadership role managing direct reports.
Deep expertise with ADP Workforce Now (or comparable ADP platform) across multiple modules—you’re the person people call when something breaks.
Multi-state and multi-jurisdictional payroll experience required; Canadian payroll experience is a strong plus.
Proven track record in M&A integration —you’ve migrated payroll, benefits, and employee data for acquired entities and lived to tell the tale.
Strong command of benefits compliance: ACA, ERISA, COBRA, FMLA, HIPAA, and state-specific leave laws.
You are energetic, solutions-oriented, and comfortable operating at both the strategic and tactical level—you can present to executives in the morning and troubleshoot a payroll discrepancy in the afternoon.

Nice To Haves

Canadian payroll experience is a strong plus.
Experience in healthcare is a strong plus; reproductive medicine or fertility clinic experience is highly preferred.
Bachelor’s degree in HR, Business, Accounting, or related field; CPP, CEBS, PHR/SPHR, or SHRM-CP/SCP certifications are a plus.

Responsibilities

Own end-to-end payroll for 2,300+ employees across multiple states, ensuring 100% accuracy and on-time delivery every cycle.
Drive payroll compliance across all jurisdictions, proactively addressing wage and hour regulations, tax filings, and multi-state/multi-country complexities.
Lead payroll integration for newly acquired practices, standing up new pay groups, mapping compensation structures, and ensuring seamless first-day-pay experiences.
Manage relationships with external payroll vendors, tax agencies, and auditors.
Oversee the full benefits lifecycle: open enrollment, carrier management, plan design, COBRA, ACA compliance, leave administration, and 401(k) operations.
Partner with brokers and carriers to evaluate plan performance, negotiate renewals, and develop creative strategies to manage cost while maximizing employee value.
Standardize benefits offerings across acquired entities, managing complex carrier transitions and harmonizing plans on a clear timeline.
Serve as the go-to resource for escalated employee benefits questions, resolving issues with empathy and urgency.
Serve as the system owner and subject matter expert for ADP Workforce Now across all modules: employee records, payroll, benefits, onboarding, recruiting, time & attendance, and reporting.
Optimize system configuration to support business needs, building custom reports, dashboards, and workflows that give leaders real-time visibility into workforce data.
Drive data integrity and establish governance protocols for employee records, ensuring compliance with audit and regulatory requirements.
Lead system integrations for M&A activity, including data migration, testing, and go-live support.
Lead, coach, and develop a team of 4: two Benefits Administrators, a Payroll Manager, and a Payroll Specialist.
Foster a culture of accountability, continuous improvement, and service excellence —your team should feel empowered to solve problems and proud of the work they do.
Build scalable processes and documentation so operations can grow with the organization.
Collaborate cross-functionally with Finance, Operations, Compliance, and clinical leadership.