Director, Patient Accounting

Sentara Health•Norfolk, VA

12d

About The Position

The Director of Patient Accounting is responsible for planning, policy, and implementation of all functions relating to the financial goals of Patient Accounting and Collections including insurance billing, insurance follow-up, patient collection, customer service, managed care underpayment, recoveries, correspondence, scanning of documents, management of credit balances, administration of the Sentara charity and indigent assistance program, AR reporting and cash posting. This responsibility includes all corporate compliance relating to billing and collection services. The Director of Patient Accounting is responsible for third party relationships affecting Patient Accounting, including free clinics, managed care contracting and managed care payer relationships. This responsibility also includes screening, selecting, managing and reporting results of third-party vendors that are participating in any revenue cycle activities. The Director is responsible for the design, development and implementation of process improvement systems, operation enhancement tools and control reports for all revenue cycle departments as well as the control and management of department budgets.

Requirements

Accounts Receivable experience (10 years).
Coding experience (10 years).
Collection Management (10 years).
Managed Care Contracting (10 years).
Patient Account Manager (10 years).

Responsibilities

Planning, policy, and implementation of all functions relating to the financial goals of Patient Accounting and Collections including insurance billing, insurance follow-up, patient collection, customer service, managed care underpayment, recoveries, correspondence, scanning of documents, management of credit balances, administration of the Sentara charity and indigent assistance program, AR reporting and cash posting.
All corporate compliance relating to billing and collection services.
Third party relationships affecting Patient Accounting, including free clinics, managed care contracting and managed care payer relationships.
Screening, selecting, managing and reporting results of third-party vendors that are participating in any revenue cycle activities.
Design, development and implementation of process improvement systems, operation enhancement tools and control reports for all revenue cycle departments as well as the control and management of department budgets.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.