Director, Partner Program Infrastructure, Commercial Line of Business

Everpure•Santa Clara, CA

9d•Onsite

About The Position

We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE We are seeking a senior leader to own the operational foundation of Everpure’s global partner program. As Director, Global Partner Program Infrastructure, you will be responsible for translating partner program strategy into a scalable, enterprise-ready operating model that works consistently across systems, processes, and functions. This role is the critical bridge between program strategy and partner experience. While the Partner Program Strategy team defines the vision, tiering, and economic model, this role ensures those designs are fully operationalized, consistently executed, and scalable globally. You will work across Channel Operations, Partner Experience, Partner Enablement, Marketing, Finance, IT, and the Global Partner Organization (GPO) to align execution, drive readiness, and ensure program integrity. You will serve as the single accountable owner for execution health, ensuring that all program elements are implemented correctly and operate as intended. This is not a program management role. This is enterprise operating model leadership, responsible for ensuring the partner program works at scale.

Requirements

Significant experience in partner programs, channel operations, or go-to-market strategy within a technology company
Proven experience operating at an enterprise level, driving cross-functional initiatives across multiple organizations
Demonstrated ability to translate strategy into scalable operational execution
Strong understanding of partner program components including tiering, incentives, competencies, lifecycle management, and governance
Experience influencing senior stakeholders and aligning VP-level leaders across functions
Track record of resolving complex, systemic challenges and driving organizational change
Strong analytical and problem-solving skills, with the ability to identify root causes and implement durable solutions
Exceptional communication skills with the ability to synthesize complex concepts into executive-level insights
Ability to operate effectively in a fast-paced, ambiguous environment with competing priorities
High degree of ownership, accountability, and bias for action

Responsibilities

Own End-to-End Program Operationalization
Translate partner program strategy into executable, cross-functional implementation plans
Ensure all program elements (tiers, incentives, competencies, lifecycle rules) are fully operationalized across systems, tools, and processes
Serve as the single accountable owner for program execution health and readiness
Provide clear, concise updates to leadership on progress, risks, and required decisions
Ensure all program details are clearly documented and accessible internally and externally
Drive Cross-Functional Alignment and Execution
Align Channel Ops, Partner Experience, Partner Enablement, Marketing, Finance, IT, and GPO around a unified execution plan
Drive prioritization across competing roadmaps to ensure program delivery
Establish clear ownership and accountability across all functions involved in execution
Identify and resolve structural gaps that impact program delivery
Ensure System and Operational Readiness
Partner with operations and systems teams to ensure program design is accurately reflected in tools, processes, and workflows
Validate readiness across systems, documentation, enablement, and communications prior to launch
Ensure consistency and accuracy of program implementation across all platforms
Drive simplification and clarity in how program elements are executed
Standardize Execution Across Routes-to-Market
Ensure consistent operationalization of program strategy across Reseller, Distribution, and MSP segments
Partner with segment strategy leaders to align requirements while maintaining a unified execution model
Eliminate ambiguity between strategy ownership and execution accountability
Ensure governance, processes, and program rules are consistently applied across all partner types
Build Execution Visibility and Accountability
Develop executive-level dashboards and reporting on program execution, risks, and performance
Track key metrics related to execution readiness, governance compliance, and operational health
Enable faster decision-making through clear, data-driven insightS