Director OXT Support

JAS Worldwide•Atlanta, GA

21d•Onsite

About The Position

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The OXT Director is responsible for identifying, proposing and implementing solutions that focus on improving JAS Forwarding (USA), Inc. performance by managing and optimizing its business processes.

Requirements

Ten (10) plus years’ experience in freight forwarding and operations management required
Three (3) years supervisory/managerial experience is required
Excellent Freight Forwarding product knowledge
Excellent organizational skills
Strong computer skills including Microsoft Office suite
Detail oriented, able to multitask and meet deadlines
Self-motivated, able to work in a team and independently
Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others
Able to interact positively and effectively with co-workers, subordinates and supervisors
High school diploma/G.E.D. equivalent required
Prior experience establishing aligned organizational strategic goals for team members and managing employees to KPI’s required
Previous experience and demonstrated ability to manage and prioritize heavy workloads while meeting deadlines in a fast-paced organization required

Nice To Haves

Cargowise Certified Professional certification is preferred, with minimum qualification of holding Cargowise Certified Specialist
Sound understanding of quality management systems preferred
B.A. or B.S. preferred

Responsibilities

Work with COO to create, articulate, and implement operational strategies and processes consistent with goals of the company
Support regional business process managers by developing training materials related to new initiatives and ensuring there is alignment in training of Branch/Department management
Partner with JAS Worldwide to ensure that strategies and processes created to assist JAS USA are aligned with those in place for the global organization
In partnership with management and operations staff identify, define and measure certain KPIs within operation
Work with Regional OXT managers to train, monitor and enhance the operational performance of the regions and branches
Work with finance and/or regional accounting manager to ensure consistency in operations relative to the financial goals of the Company
Develop and publish reports that allow management to evaluate operational performance and identify areas for potential improvement
Provide JAS Worldwide IT and Compliance suggested technology improvements that can positively affect productivity and operational performance
Create and drive initiatives that enhance operational efficiency and support consistent levels of superior customer service
As a member of the Strategic Steering Team evaluate non-standard customer requests/requirements to determine ability to support (when outside internal standard process) and ensure desired goals/outcomes can be delivered
Work with and direct the corporate quality manager to ensure compliance with JAS Worldwide BMS (Business Management System) and alignment to JAS USA policies
Other duties as requested
Manage and develop the USA OXT Team
Coach and mentor direct reports