Director, Organizational Development and Change Management (Hybrid - Acton, MA)

Insulet Corporation•Acton, MA

60d•Hybrid

About The Position

We are seeking a strategic and hands-onâ¯Director of Organizational Development & Change Management. This role will lead the change strategy for cross-functional and enterprise initiatives, including an initial focus on Insulet's Global Business Services (IGBS) transformation. This role will be instrumental in driving adoption, engagement, and sustained behavioral change across the organization. The ideal candidate will demonstrate business acumen and deep expertise in change management, organizational development, and organizational design, with a proven track record of enabling large-scale transformation in a global, matrixed environment. This role will be a key member of our Talent Management & Organizational Development (TM&OD) Center of Excellence and will report to the Senior Director, Organizational Development & Change Management. It will also collaborate closely with HRBPs, Communications, and business leaders.

Requirements

10+ years designing and leading complex transformation and change initiatives
Deep expertise in change management methodologies; Prosci certification a plus
Ability to influence and drive behavior change at all levels of leadership
Excels at navigating ambiguity with clarity and confidence
Experienced in designing and leading Change Management strategies and execution for key business initiatives, with clear change readiness and communication plans
Ability to lead organizational structure design strategy and create role clarity (RACI)
Experience designing and facilitating workshop and multi-day offsite senior leader sessions
Experience with global business service transformations a plus

Responsibilities

Develop and execute a comprehensive change management strategy to support transformation initiatives, ensuring consistency and synergy across all workstreams.
Lead stakeholder engagement and change readiness activities across functions and geographies.
Design and implement change impact assessments, resistance management plans, and adoption metrics.
Partner with functional leaders to embed change management practices into project planning and execution.
Drive stakeholder and leadership alignment through structured engagement frameworks, regular pulse checks, and strategic communication to maintain unified direction and commitment throughout the transformation journey.
Facilitate leadership alignment and sponsorship to ensure visible and active support for transformations; further strengthen leadership change management knowledge & capabilities.
Collaborate with HR and business leaders to assess organizational design implications, including structure changes, role clarity, and capability needs.
Support the design and implementation of new organizational models, governance structures, and decision rights.
Partner with Communications Team to ensure effective communication plans are embedded into the overall change strategy; collaborate to shape and refine communications materials tailored to diverse stakeholder groups.
Ensure consistent messaging and storytelling that connects the transformation to the company's mission, values, and strategic priorities.
Partner with leaders to define and track KPIs related to change adoption, employee experience, and business outcomes.
Use data-driven insights to measure success and feedback; continuously monitor and refine change strategies.
Leverage industry best practices and approaches to strengthen change management capabilities across the organization.