Director, Operations

Northwell Health

About The Position

The Director of Operations, Division of Infectious Diseases, is a pivotal leadership role responsible for the comprehensive operational, financial, and strategic oversight of the entire Infectious Diseases division across our health system.

Requirements

Bachelor's Degree required, or equivalent combination of education and related experience.
8-12 years of relevant experience and 7+ years of leadership / management experience, required.

Nice To Haves

In-depth understanding of the healthcare landscape, including regulatory requirements, quality metrics, and trends impacting infectious diseases and the broader medicine service line.
Highly proficient in budget development, forecasting, variance analysis, and financial reporting for complex healthcare divisions.
Demonstrated experience in grant management, including understanding state and local funding mechanisms (e.g., HIV programs), compliance, and reporting.
Proven ability to build and maintain strong relationships with a wide range of internal stakeholders, including physicians (inpatient and outpatient), senior leadership (e.g., Vice Presidents, health system executives), departmental staff, and administrative teams.
Direct experience working with physician contract teams, including involvement in negotiating physician service agreements and understanding compensation models.

Responsibilities

Leads an Operations group by communicating with and developing staff members, and building consensus for programs and goals that support a business, function or geographic area.
Develops and articulates a short-term strategic vision for areas of responsibility.
Maintains comprehensive knowledge of service contracts to in order to develop strategies of standardization and cost savings; analyzes material costs and offers cost-saving solutions to Corporate Procurement.
Identifies appropriate equipment/supply inventory levels; establishes par levels and oversees processes to ensure timely maintenance.
Functions as end-user interface for physicians, administrative and support personnel to assure operational concerns with the Center are continuously identified and addressed.
Develops and monitors strategic operating goals, objectives and budget; reports operational performance, justification and/or corrective action.
Participates in new construction projects at the Center related to operational issues; develops and implements operations-related programs to enhance patient and employee satisfaction.
Develops and maintains productive inter/intra departmental clinical, administrative and vendor work relationships to optimize materials management operations.
Selects, develops, manages and evaluates direct reports; oversees the selection, development, management and evaluation of indirect reports.
Oversees compliance with government and agency regulations.
Performs related duties as required.
All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.