Director, Operations - Bilingual, English/Spanish (Outpatient Surgical Clinics)
About The Position
Mia Aesthetics is a leading provider in plastic surgery services with a growing top-tier staff of plastic surgeons, expanding locations nationwide, and well over 50,000 satisfied patients. Our mission is to bring beauty and cost-efficiency into reality. At Mia Aesthetics we provide the highest quality plastic surgery, all at affordable prices. Our Core Values: Patients First, Collaborate Openly, Respect for Others, and Execute with Purpose. The Director of Clinical Operations responsible for ensuring assigned surgical centers and initiatives are operated within performance and regulatory objectives. Provides training and coaching to Clinical Managers on key job responsibilities while fostering strong working relationships built on ongoing communication and trust Travels and performs onsite visits to assigned surgical centers for the purpose of training, evaluation, implementation as needed Ensures all surgical centers in a designated geography, current and future, have the proper licenses and accreditations in a timely manner Collaborates with our Compliance Specialist to drive adherence to compliance requirements in accordance with state and AAAASF regulations Sets up accounts with local vendors (i.e., cleaning, biomedical waste removal) Manages for employee retention to keep team members motivated and drives employee engagement
Requirements
- Strong leadership skills including change management and employee engagement
- Excellent verbal and written communication skills in training, coaching and performance management opportunities
- Strong business acumen with the know-how on driving operational excellence and excellent customer service
- Excellent team player with thought leadership skills
- Bachelor’s degree in business and/or healthcare related preferred
- 3+ years practice management experience in a management level position
- Experience in a healthcare environment including clinic operations, financial management, quality management and risk management in a medium size medical facility
- Bi-lingual, English/Spanish required
Responsibilities
- Ensuring assigned surgical centers and initiatives are operated within performance and regulatory objectives
- Provides training and coaching to Clinical Managers on key job responsibilities
- Travels and performs onsite visits to assigned surgical centers for the purpose of training, evaluation, implementation as needed
- Ensures all surgical centers in a designated geography, current and future, have the proper licenses and accreditations in a timely manner
- Collaborates with our Compliance Specialist to drive adherence to compliance requirements in accordance with state and AAAASF regulations
- Sets up accounts with local vendors (i.e., cleaning, biomedical waste removal)
- Manages for employee retention to keep team members motivated and drives employee engagement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
251-500 employees
