Dir, Operations
About The Position
Director, Operations WOW! is looking for a dynamic and results-driven Director, Operations to lead the operational and financial performance of a defined system or market. This leadership role is responsible for driving operational excellence, managing full P&L accountability, and ensuring a high-performing team that delivers outstanding service to our customers and communities. If you are an experienced operational leader who thrives on owning results, leading teams, and improving performance across multiple functions, this is an opportunity to make a meaningful impact at WOW What WOW! Offers Base salary up to $160,000 annually, commensurate with experience, plus short-term incentive plan, and comprehensive benefits including: Medical, dental, and vision insurance 401(k) with company match Paid time off & company holidays Tuition reimbursement for continued development Employee broadband discounts
Requirements
- 7-10 years of related experience including two years of operations management or equivalent combination of education and experience.
- MS Office software, business or general ledger software, Internet, e-mail, and database software as required.
Responsibilities
- Management responsibility for the day-to-day operations of the system(s) including financial, technical, franchise relations, vehicles, customer relations and local customer service.
- Provides leadership and direction to local staff, including but not limited to hiring, disciplining, motivating and assessing management performance, and identifying developmental needs and solutions.
- Works in conjunction with the Senior Leadership Team to create the expense and capital operating budget.
- Responsible for attainment of the budget objectives in compliance with company policies including monthly forecasting and variance analysis.
- Works in conjunction with the Sr. Director, Operations to establish the strategic development and tactical execution of the business plan including short term and long-term objectives for the system.
- Reviews key performance indicator reports and financial statements to determine performance against objectives and then revises objectives and establishes action plans to meet objectives.
- Works in conjunction with the Sr. Director, Operations with planning, developing and execution of financial strategies, staffing strategies and public relations strategies that support business objectives.
- Verifies, monitors, and approves all expense and capital expenditures before submission to Sr. Director, Operations.
- Insures adherence to accounting procedures at local levels (cash controls, accounts payable, inventory, etc.).
- Interacts with public officials, government officials and other legal or industry representatives on behalf of the Company.
- Implements and represents corporate policies and procedures.
- Responsible for programming negotiation for local market
- Performs other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off & company holidays
- Tuition reimbursement for continued development
- Employee broadband discounts
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
