DIR, OPERATIONS

Compass Group•Monongahela, PA

1d•$80,000 - $85,000

About The Position

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.Job SummaryJob Summary: We are seeking a Regional Director of Operations to support the dining and environmental services departments within senior living communities in X region, city, state(s).

Nice To Haves

Bachelor’s degree in Business or Health Care related field, or equivalent related experience
Proven ability to manage a team of six or more?manager-level?team members
Minimum of?two years’ experience in multi-unit foodservice management
Experience with multi-unit foodservice management?with a combined managed volume of $X million or greater
Strong track record of driving?customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal and presentation skills
Ability to prepare reports and business correspondence
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Responsibilities

Leadership of multiple operations in the senior living setting with total managed volume in excess of $XX million.
Develops, recommends, and implements policies and procedures of the region
Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
Participates in the sales process for the acquisition of new business
Monitors financial reports of the accounts to ensure budgetary compliance
Develops and motivates an effective management and clinical staff t
Visits units regularly to inspect unit operations to ensure contract compliance
Interfaces with existing clients to maintain client satisfaction and account retention
Resolves client, resident ,and associate related complaints
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly, and monthly reports as outlined in the corporate policy
Projects a high level of customer service at all
Trains, motivates, and develops management personnel