Director Operations - Northern Division

Food Lion•Salisbury, NC

About The Position

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.POSITION SUMMARY Provides leadership and motivation within the region to promote a culture reflective of Food Lion's core values and vision. Develops talent throughout the region to meet the needs of the business and is directly accountable for the levels of talent at the region and store management level. Provides outstanding management skills for the region by furnishing necessary resources to allow the region to capitalize on immediate business opportunities while aggressively managing inefficiencies within the region, and stores. Represents the regional needs of the area when working within the corporate environment. Delivers financial results for their respective region.

Requirements

Indirect or direct experience in multi-unit management or large teams
Thorough understanding of store operations and total merchandising practices
Proven track record to identify and foster talent
Ability to bring people together across organizational boundaries to achieve results and share best practices
Lead others through rapid change and uncertainty
Lead and motivate a team to strive for excellence in a dynamic environment with multiple priorities and shifting demands
Strong strategic, cognitive and analytical skills, including problem solving analysis, decision making and financial analysis
Extensive knowledge of the business and complete understanding of the impact on stakeholders of decisions
Seasoned knowledge of the company and a solid knowledge of industry practices and procedures
Customer-focused orientation
Well-articulated communication skills
Proven leadership and motivational skills
BA or BS preferred
5-7 years of retail management experience
Strong communication
Basic computer knowledge
Proven leader

Nice To Haves

Project Management

Responsibilities

Strategic Planning -activities required to interpret and shape company objectives for the region. Set region-specific objectives and ensure understanding and execution
Works with Store Managers to ensure that strategies are understood, subordinates see alignment between daily practices and strategies, plans are being carried out, performance measures are in place and individuals are held accountable
Reviews financial and operating results for the assigned region to determine where stores, and the region stand relative to budget; looks across region to: Identify trends and themes related to high or low performance; identify priorities for follow-up action
Provide guidance on, identify, and share best practices to increase sales and maximize profitability
Guides Store Managers as needed in planning and executing programs to meet district needs
Regional Oversight - sponsoring the implementation of policies and procedures across the region and monitoring practices to ensure standards are met
Evaluates performance across the region
Look for patterns or inconsistencies from store to store, within and across the region
Sponsors initiatives to investigate variances, addresses recurring performance issues and eliminates inefficiencies; ensures that root causes are determined, strategies and plans to address them are developed, and progress is monitored
Utilize EIS Team to monitor and implement standard practices
Associate Management and Development - formal and informal talent management, development planning and performance management activities required to ensure that direct reports are performing to their full potential
Articulates clear standards for executional excellence and holds direct reports accountable for supporting and attaining them
Exhibits, encourages and teaches leadership behavior that lead to attracting, retaining and engaging high quality, diverse supervisors, managers and associates
Works with Store Managers and Talent Development Specialists to identify and manage talent and ensure that staff in the region is continually building competencies to meet the current and long-term needs to the business
Recruits, selects, manages and develops Store Managers to be productive and efficient
Utilizes organizational development training resources to build skills for Store Managers and grow capabilities across the region
Reviews Store Manager strengths and development gaps, plans interventions with Store Managers to address specific knowledge or skill gaps, and works with Store Managers following up to insure execution