Director, Operations Lead - Depositary Receipts

BNY•Lake Mary, FL

About The Position

Execute the Operations strategy for the Platform by planning and day-to-day management of the Operations teams within the SDGs Implement comprehensive set of Operations metrics covering client deliverables, unit costs, efficiency benchmarks, and Key Risk Indicators Ensure Operations meets the quality, efficiency, and productivity standards and goals set by the Operations Practice and Platform EPO, as measured by Operations metrics Implement and enforce the Operations policies, procedures, and best practices of the Operations Practice and ensure compliance with relevant guardrails and regulations Collaborate and communicate with other managers within PODs and SDGs to align on objectives and OKRs Develop and execute effective communication strategies to inform, educate, and inspire the Operations teams about the change initiatives and their benefits Provide coaching and guidance to the Operations teams to facilitate the adoption and integration of change initiatives and address any issues or challenges that may arise

Requirements

Bachelor's degree in a related discipline or equivalent work experience required
10-12 years of total work experience with at least 1-2 years of management experience preferred
Operations experience required, with Agile experience preferred
Ability to travel as needed
Familiarity with relevant regulations and operations standards.
Strong communication and collaboration skills
Ability to provide constructive feedback and build effective teams
Highly proficient in data literacy and data management
Problem-solving passion for changing status quo and driving out-of-the-box ideas
Non-hierarchical, transparent, trusting, trustworthy
Eagerness to ‘roll up the sleeves' in execution and learning; pushes the team to do the same