Director, Operations - Integrated Kidney Care (IKC)

Jobgether

9d • Hybrid

About The Position

The Director of Operations for Integrated Kidney Care (IKC) will lead enterprise-level operational initiatives that improve care delivery and program performance for patients with kidney disease. This role is responsible for shaping business strategy, coordinating cross-functional teams, and driving operational excellence across government and commercial value-based care programs. You will oversee key projects, synthesize complex data into actionable insights, and ensure internal and external communications are effective and aligned with organizational objectives. This position provides an opportunity to innovate in care operations, enhance team engagement, and implement best-in-class practices that impact patients and healthcare partners. The role is hybrid, requiring occasional travel to market locations as needed. The ideal candidate demonstrates strategic thinking, integrity, and a strong track record of operational leadership in healthcare or related fields.

Requirements

• Proven experience as Director of Strategy, Operations, General Management, or similar leadership role
• Experience supporting enterprise-level initiatives, ideally in healthcare or value-based care
• Strong strategic thinking, problem-solving, and decision-making capabilities
• Ability to influence stakeholders, manage confidential information, and lead cross-functional teams
• Track record of managing operational excellence, continuous improvement, and innovation processes
• Budget administration and resource management experience
• Exceptional communication and interpersonal skills for collaboration across teams and with external partners
• Willingness to travel as required to support market needs

Responsibilities

• Lead the central IKC team and coordinate cross-functional collaboration across multiple service lanes
• Prepare and participate in monthly operating reviews and strategic meetings with senior leadership
• Support internal and external communications by crafting and delivering key messages
• Identify management process gaps or areas for improvement and implement effective solutions
• Lead critical projects, monitor metrics, track initiative progress, and present findings to leadership
• Collaborate with operational, innovation, and business teams to advance best-in-class capabilities
• Drive continuous improvement, ideation, and innovation initiatives across programs
• Oversee budget management and resource allocation for operational initiatives

Benefits

• Competitive total rewards package, including healthcare coverage, 401(k) match, and paid time off
• Professional development programs and leadership training opportunities
• Performance-based rewards recognizing individual and team contributions
• Access to family resources, wellness programs, and work-life balance initiatives
• Hybrid work flexibility with travel based on operational needs
• Opportunity to make a meaningful impact on patient care and healthcare operations

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees