Director of Workplace Operations

Campus•New York, NY

52d•$140 - $175•Hybrid

About The Position

You will own the strategy, execution, and continuous improvement of all Campus locations - ensuring every office is safe, efficient, cost-disciplined, and designed to support exceptional employee experiences. You’ll supervise on-site teams, drive vendor and landlord negotiations, manage operating budgets, and create the systems that keep our environments running flawlessly. This role is equal parts strategic planning, rigorous execution, and hospitality-grade experience design. You will be the person our teams trust to ensure every Campus office is world-class, consistent, and built for scale.

Requirements

You are a seasoned facilities and workplace operations leader with 8+ years managing multi-site offices across the U.S. and an employee base of 300+.
You bring exceptional operational rigor - you see around corners, fix issues before they escalate, and create order in complex environments.
You are assertive, polished, and persuasive - equally comfortable negotiating tough terms with landlords, managing brokers, directing contractors, or stage managing executives and VIP guests
You communicate with clarity, intention, and confidence, and you can influence stakeholders at every level.
You have deep experience with vendor management, workplace systems, budgets
You’re energized by being on your feet and in constant motion - ensuring the details are not just right but 110% right, the environment is polished, and the experience is excellent.
You’re known for being highly organized, calm under pressure, solutions-oriented, and impossible to rattle.
Traveling 2-3 times per month feels like an opportunity, not a burden (and you love collecting the miles).

Responsibilities

Lead the full lifecycle of our expanding office portfolio - opening new locations, expanding current ones, and ensuring each space reflects and innovates Campus’s standards and culture.
Own broker, landlord, vendor, and contractor relationships - from scouting spaces to bringing executives the top 2-3 options with clear pros/cons, cost models, and ROI analyses, lease negotiations and more.
Manage, upskill and hire office management teams across current and future locations to deliver a consistent and highly elevated yet budget-friendly experience at every location.
Develop and oversee IT and workplace infrastructure standards across offices — including network setup, hardware provisioning, help desk operations, security protocols, and vendor management.
Design scalable systems for facilities management, including maintenance schedules, safety and compliance, capacity planning, security, and emergency procedures.
Oversee hospitality, food programs, and daily operations that make our offices seamless, productive, and best-in-class.
Run tight financial operations - build and manage budgets, negotiate aggressively, and fight for every penny without compromising quality.
Collaborate cross-functionally with HR, Ops, and Leadership on onboarding, offboarding, headcount planning, and office-related initiatives.
Travel frequently to ensure standards are upheld and issues are anticipated before they become problems.

Benefits

A compensation package that includes a base salary ($140 - $175k) + equity grant
Medical, dental, and vision insurance
401(k) match
Fertility benefits via Carrot
Flexible Time Away + paid holidays
In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)
Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
Social events - happy hours, birthday celebrations, holiday parties, & more!
Opportunity to make an impact – you’ll be an integral player in bringing our vision to life

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume