DIRECTOR OF WORKFORCE STRATEGY (CHARLOTTE, NC)

Compass Group•Charlotte, NC

64d

About The Position

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Job Summary:The Director of Workforce Strategy will lead the development and execution of strategic workforce initiatives that align with Compass Group’s business goals. This role requires a proactive leader with strong managerial experience, capable of driving innovation, managing key stakeholder relationships, and fostering cross-functional collaboration. The Director will champion new approaches to workforce management, labor optimization, and operational efficiency, while communicating impact to senior leadership.

Requirements

10+ years of experience in workforce strategy, operations, or related fields.
Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
Proven ability to launch and scale workforce initiatives.
Strong leadership and change management skills.
Excellent communication and stakeholder engagement abilities.
Strong data-driven decision-making skills, with the ability to interpret and apply workforce analytics.

Responsibilities

Align Workforce Management programs to key business initiatives and priorities with sector leadership.
Initiate and lead strategic workforce projects from concept through execution.
Foster collaboration, talent development, and strategic alignment across workforce strategy and supporting teams to drive enterprise goals.
Champion a culture of continuous improvement and innovation across workforce operations.
Collaborate cross-functionally with departments to ensure alignment and effective execution of workforce initiatives.
Use data insights to identify key strategic opportunities that drive impact with labor savings and process improvement.
Pilot new tools, applications, and processes, and evaluate them for viability and scalability.
Communicate initiative progress and impact to senior leadership and stakeholders.