Director of Warehouse Operations

Keystone Technologies • Kansas City, MO

2d • Onsite

About The Position

The Director of Warehouse Operations is a pivotal senior-level role within the operations organization dedicated to overseeing all aspects of Keystones distribution centers. The role is responsible for the strategic leadership and the day-to-day performance of Keystones multi-site warehouse and distribution operations across the organization. This role ensures the safe, efficient, and scalable movement of inventory while delivering high service levels to customers and supporting the companys growth objectives. The Director leads and develops the warehouse leadership teams, establishes standardized processes and performance metrics, and drives a culture of safety, accountability, and continuous improvement. They partner closely with Supply Chain, Transportation, Sales Operations, Finance, HR, and IT to align warehouse execution with demand, inventory strategy, and customer expectations.

Requirements

• Bachelor's in Operations Management, Business Administration, Logistics, Supply Chain Management, or a related field
• 10+ years of experience in warehouse operations management
• Highly proficient in Microsoft Office Applications
• Excellent interpersonal, leadership, and management skills
• Experience with six sigma practices; certification preferred
• Experience with OSHA compliance issues; certification preferred
• Strong time management and delegation skills
• Ability to prioritize tasks in fast paced environment
• Uphold and implement Keystones Core Values, consistently aligning actions and decisions that reflect the core principles
• Comfortable with moderate travel. This includes travel as needed to other warehouse locations throughout the country.
• Please note that we do not accept unsolicited resumes from recruiters or employment agencies.

Responsibilities

• Warehouse Operations: Lead and manage all aspects of multi-site warehouse operations, including receiving, warehousing, order fulfillment, and shipping to delight the customer. Ensure all safety, quality, delivery and cost goals are met.
• Strategic Direction: Create and implement strategic direction and plans to achieve operational objectives.
• Team Leadership: Build and nurture a high-performing warehouse team, providing employee development, guidance, coaching, and support to ensure efficient and safe operations.
• Process Improvement: Continuously assess and enhance warehouse processes and layout to increase efficiency, reduce costs, and improve overall performance.
• Operational Standardization: Establish and maintain standardized warehouse processes, KPIs, and best practices across all sites while allowing flexibility for site-specific needs.
• Inventory Management: Oversee inventory control and accuracy, ensuring compliance on stock levels while minimizing inventory errors.
• Safety Leadership: Lead and model a strong safety culture across all sites by setting clear expectations, reinforcing safe behaviors, and holding leaders accountable for safety performance. Ensure regulatory compliance, implement effective safety programs, and drive ongoing education, audits, and corrective actions.
• Performance Management: Define, track, and review key warehouse KPIs (safety, quality, delivery, cost) and lead corrective actions to drive sustained improvement. Provide regular updates to senior management on warehouse performance metrics.
• Cost Management: Monitor and control warehouse budgets (labor, supplies, equipment), identifying opportunities for cost savings and resource optimization.
• Technology & Systems: Lead the adoption and optimization of warehouse management systems (WMS), reporting tools, and automation to improve accuracy, productivity, and scalability.
• Capacity & Network Planning: Evaluate space utilization, labor models, and throughput to support volume growth, new products, and facility expansions or relocations.
• Freight Management: Execute the companys freight optimization strategy (carrier / mode selections) to maximize cost goals.
• Other duties as assigned.

Benefits

• Our benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 51-100 employees