Director of Volunteer Programs

Habitat for Humanity Portland Region • Portland, OR

11d • Hybrid

About The Position

As our Director of Volunteer Programs, you will lead the development, implementation, and management of all volunteer initiatives across the organization. You will guide a team of two volunteer managers and work cross-functionally to expand volunteer engagement in meaningful, mission-aligned ways. You set the vision for volunteer engagement, ensure a consistent and high-quality volunteer experience across all construction sites, ReStores, and offices, and track and communicate the impact of volunteer efforts. You are solution-oriented, thrive on social interaction, and enjoy building systems that nourish, support, and grow volunteerism across a complex organization. You bring a passion for best practices in volunteer engagement and a commitment to continuous learning in this evolving field.

Requirements

• 6+ years of volunteer program leadership that includes:
• Supervisory experience, with a coaching and training-oriented leadership style
• Experience managing multi-site volunteer programs, with strong knowledge of current trends and best practices in volunteerism
• A collaborative approach that fosters open sharing of ideas, concerns, and aspirations
• The ability to build rapport and trust with team members both remotely and in person
• Proven problem-solving skills, including the ability to respond calmly and effectively to unexpected challenges or emergencies
• The ability to work independently, manage multiple priorities, and stay organized
• Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

Nice To Haves

• Hold a current Certified in Volunteer Administration (CVA) credential

Responsibilities

• Volunteer Program Strategy & Leadership (50%) Developing and implementing a comprehensive volunteer program that advances strategic goals
• Leading the development and implementation of volunteer policies, procedures, and standards
• Developing and managing program budget
• Collaborating with internal teams: including Construction, ReStore, and Resource Development —to integrate volunteer engagement into day-to-day operations
• Managing and mentoring a Volunteer Engagement Manager (Restore Program) and a Volunteer Engagement Manager (Construction Program)
• Program Evaluation & Reporting (25%) Establishing key performance indicators to evaluate the success and impact of volunteer programs
• Monitoring volunteer program effectiveness and impact through surveys, data analysis, and feedback tools
• Preparing regular reports on volunteer program performance for leadership and the board
• Training & Development (25%) Creating and providing ongoing professional development opportunities that help volunteers grow
• Designing training programs that equip staff with the skills and confidence to effectively lead volunteers

Benefits

• We offer a comprehensive benefits package that includes medical, dental, and vision insurance, generous paid time off, life insurance, paid family and medical leave, and more.
• 100% employer-paid premium for health insurance (medical, vision, alternative care, prescriptions) for employee; 50% premium paid for dependents
• 100% employer-funded Health Reimbursement Account (HRA)
• 100% employer-paid premium for dental insurance for employee; 50% premium paid for dependents
• Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
• 3% matching 403(b) retirement savings plan
• Flexible Spending Accounts (FSA)
• Disability insurance
• Life insurance
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed