LN Venues, Director of Venue Restaurant Operations - HOB Las Vegas

Live Nation Worldwide•Las Vegas, NV

17h

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! WHAT THIS ROLE WILL DO Team Member Recruitment, Training and Development: Recruitment and Training of Department Managers and Supervisors Conducts annual performance appraisals of managers/supervisors Provides for development of Managers and Supervisors Conducts performance counseling and ensures Discipline/Termination procedures follow all HOB guidelines Ensures conflict resolution procedures are followed Ensure compliance with HOB Workplace Standards Facilitate proper inter-departmental communication and organization Assist and support TeamMembers in any of their job functions as needed Ensuring Optimal Guest Experience Maintains appropriate HOB environment Maintain all HOB guest service standards Maintain high level of Guest Relations Enhancing Revenue/ Controlling Costs Maintains HOB systems for all cost controls/inventories Assist GM in preparation of annual budget/planning process and Quarterly Operating Plans Develop strategies to Generate/Enhance Revenue Maintains controllable expenses and establishes effective cost control systems Ensure Environmental Quality and Ambiance Ensures atmosphere is conducive to a quality experience (lighting, sound, room temperature, cleanliness, light of sight, table maintenance, VIP seating, etc.) Maintains standard operating procedures Ensures applicable health and safety requirements are met or exceeded Essential Personal & Interpersonal Skills Capable of maintaining a positive attitude Maintains objective view in all circumstances Listens empathetically to Management and hourly TeamMembers Maintains organization and focus Takes creative risks to enhance revenue Behaves professionally to maintain/enhance positive image of HOB Thinks creatively to produce new possibilities in all areas of operations Maintains and engenders composure to assuage volatile situations Shows respect by considering the rights and dignity of others rather than just self Communicates assertively in a non-aggressive, candid manner Maintains personal integrity by abiding by and supporting the values and principals of the company

Requirements

(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
High school diploma
3-5 Years experience in high volume restaurant experience
Minimum of 2 years supervisory experience
Previous experience with managing purchasing, receiving, & inventories
Previous P&L responsibility and knowledge of accounting techniques
Ability to lift 75 lbs for liquor pulls, beer kegs, etc.
Able to wear a radio earpiece during the scheduled shift
Ability to stand for prolonged periods of time

Nice To Haves

College Degree
TIPS certified or equivalent Responsible Alcohol Service certification

Responsibilities

Recruitment and Training of Department Managers and Supervisors
Conducts annual performance appraisals of managers/supervisors
Provides for development of Managers and Supervisors
Conducts performance counseling and ensures Discipline/Termination procedures follow all HOB guidelines
Ensures conflict resolution procedures are followed
Ensure compliance with HOB Workplace Standards
Facilitate proper inter-departmental communication and organization
Assist and support TeamMembers in any of their job functions as needed
Maintains appropriate HOB environment
Maintain all HOB guest service standards
Maintain high level of Guest Relations
Maintains HOB systems for all cost controls/inventories
Assist GM in preparation of annual budget/planning process and Quarterly Operating Plans
Develop strategies to Generate/Enhance Revenue
Maintains controllable expenses and establishes effective cost control systems
Ensures atmosphere is conducive to a quality experience (lighting, sound, room temperature, cleanliness, light of sight, table maintenance, VIP seating, etc.)
Maintains standard operating procedures
Ensures applicable health and safety requirements are met or exceeded
Capable of maintaining a positive attitude
Maintains objective view in all circumstances
Listens empathetically to Management and hourly TeamMembers
Maintains organization and focus
Takes creative risks to enhance revenue
Behaves professionally to maintain/enhance positive image of HOB
Thinks creatively to produce new possibilities in all areas of operations
Maintains and engenders composure to assuage volatile situations
Shows respect by considering the rights and dignity of others rather than just self
Communicates assertively in a non-aggressive, candid manner
Maintains personal integrity by abiding by and supporting the values and principals of the company