Director of Utilization Review

Signet Health Corporation

15d

About The Position

Director of Utilization Review (RN) – Permian Basin Behavioral Health Center Signet Health is seeking an experienced Director of Utilization Review (RN) for a BRAND NEW hospital – Permian Basin Behavioral Health Center, located in Midland, Texas. The facility is scheduled to open late Spring 2026. The Utilization Review RN is responsible for ensuring that all behavioral health patients receive the appropriate level of care, and that all services rendered meet medical necessity, payer requirements, Texas Behavioral Health regulations, and DNV accreditation standards. The UR RN performs utilization review activities, concurrent reviews, precertifications, and discharge-related authorization functions to support timely reimbursement and high-quality patient care. Signet Health is one of the larger behavioral health management companies in the United States with programs nationwide. We are staffing and managing this brand-new hospital. We offer a competitive and comprehensive compensation package.

Requirements

Current Texas RN license (unencumbered).
Minimum 2 years psychiatric/behavioral health nursing experience.
Experience with utilization review, case management, or managed care.
Knowledge of InterQual®/MCG criteria.
Strong understanding of behavioral health diagnoses, treatment modalities, and levels of care.
Excellent communication and negotiation skills.

Nice To Haves

Prior UR/UM experience in a Texas behavioral health facility.
Familiarity with DNV Accreditation (NIAHO®/ISO 9001).
Experience with Medicaid/Medicare behavioral health authorization processes.
Experience with EMRs such as Epic, Cerner, MediTech, or Sigmund.

Responsibilities

Utilization Management & Medical Necessity
Conduct admission, continued-stay, and discharge reviews for all patients based on:
InterQual®, MCG, or payer-specific medical necessity criteria.
CMS Conditions of Participation (where applicable).
DNV NIAHO® Behavioral Health standards.
Validate appropriate level of care (inpatient, PHP, IOP, detox, residential).
Identify and communicate variances to medical necessity, collaborating with providers to resolve clinical or authorization barriers.
Insurance & Authorization Management
Initiate pre-certifications for admissions and transfers.
Perform concurrent reviews with commercial, Medicaid, Medicare Advantage, and managed care organizations.
Submit clinical documentation within required time frames to prevent denials.
Manage peer-to-peer requests and escalate cases to physician advisors as needed.
Track and document authorization numbers, approved days, and review dates in EMR and UR software.
Compliance & Accreditation (DNV / Texas-specific)
Ensure UR processes comply with:
DNV NIAHO®/ISO 9001 requirements for utilization management.
Texas Administrative Code Title 25—Behavioral Health Facility regulations.
CMS, EMTALA (if applicable), and payer rules.
Participate in audits, tracer activities, and performance improvement projects.
Maintain accurate and complete documentation that meets DNV documentation standards.
Interdisciplinary Collaboration
Work with physicians, nursing, case management, therapy, social work, and admissions to coordinate patient flow and progression of care.
Attend daily treatment team meetings on assigned units.
Communicate authorization status, updates, and denials to clinical teams.
Denial Prevention & Management
Identify potential denial risks early and intervene proactively.
Assist with preparation of denial appeals, supplying clinical summaries and supporting documentation.
Work with billing and revenue cycle to ensure claim accuracy and timely submission.
Documentation & Data Management
Enter all reviews, payer communications, and clinical updates into the EMR/UR tracking system.
Maintain UR logs, KPIs, and dashboards for:
LOS monitoringo Denial rateso Approval trendso Payer mix and reimbursement
Report trends to leadership for process improvement