FLEX Director of User Experience Design

Marriott Hotels Resorts • Bethesda, MD

10d • Remote

About The Position

This is a temporary position. Remote – local to MI office preferred. JOB SUMMARY With every journey, travel has the power to shape us and our world. Begin your journey at Marriott International, voted 24 years in a row as one of Fortune’s 100 Best Companies to Work For®, as a Sr. Designer, Mobile Apps. Join our high-energy and talented User Experience & Design team creating best-in-class digital app experiences for one of the most recognized hospitality companies in the world. This role is responsible for designing commerce-focused app products ranging from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class product design. They will contribute to digital experiences that deliver on both revenue conversion and emotional engagement to support business outcomes. Partnering closely with the Director of User Experience, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers. This position requires the ability to produce design as an individual contributor and provide direction to internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience designing for iOS and Android with a focus on transactional experiences, particularly highlighting conversion optimization efforts, simplicity and ease-of-use.

Requirements

• 5+ years of relevant experience in digital product design
• 4-year undergraduate degree, with bachelor’s degree in relevant discipline
• Experience in multiple of the following user experience disciplines: interaction design and visual design
• Experience designing for iOS and Android devices
• Strong grounding in general usability and transactional design best practices
• Proven experience with commerce checkout processes including understanding of best practices for displaying product and pricing
• Well versed in industry best practices for increasing search rate and step conversion
• Strong grounding in search forms, search results, general usability and transactional design best practices
• Proven experience delivering concepts, user journeys, prototypes, etc. across platforms (desktop, mobile web, app, etc.)

Nice To Haves

• Champion conversion techniques while balancing an elevated user experience
• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)
• Communicate through compelling visuals and deliverables
• Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams
• Showcase strong presentation, negotiation, and persuasion skills
• Thrive in a fast-paced environment, with the ability to simultaneously manage multiple projects
• Experience collaborating with User Research and conducting user testing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees