Director of Training

Marriott • San Antonio, TX

21h

About The Position

Helps drive company values and philosophy and ensures all training and
development activities are strategically linked to the organization’s mission
and vision. Specializes in performance development and learning delivery of
brand and service-related topics. Plans and executes key learning delivery and
leadership development activities. Facilitates and/or delivers specified
on-property training, including core required training and brand training for
hourly associates, supervisors, and leaders. Acts as subject matter expert on
brand and leadership development tools, resources, and technology, educating all
leaders on their resources and assisting in their development as
requested/appropriate.

Monitors compliance of all required training, including training programs for
new hires, brand training initiatives, and works directly with human resources
and operations leaders to drive compliance for all required training.
Understands and utilizes learning technology platforms and oversees Learning
Coordinator responsibilities to support the hotel’s training needs. Verifies
programs/processes are effectively implemented to accomplish objectives in
alignment with broader business objectives. Conducts needs assessments and
partners with continent learning team to identify appropriate programming and
facilitates the delivery of both custom and corporate training programs.
Participates fully in the Field Trainer Network hosted by the continent learning
organization to verify updated programs and processes are pulled through for the
hotel.

Works with considerable independence, developing and facilitating programs to
accomplish learning objectives in alignment with broader business objectives.
Utilizes a Learning Delivery Plan aligned with property and brand strategies to
deliver learning that enable business success. Measures the effectiveness of
training to ensure a return on investment.

Requirements

• 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.
• 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.

Responsibilities

• Administering Employee Training
• Managing Employee Development programs
• Identifying Needs for Training ProgramsDevelops and maintains an annual or quarterly training calendar.
• Managing Training Budgets
• Evaluating Training Program Effectiveness

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree