Director of Training - Welding

StrataTech Education Group•Jacksonville, FL

About The Position

At StrataTech/TWS/RSI, the organization is dedicated to fostering positive and sustainable life changes through skilled trades education, with a strong focus on student success. This is achieved through organizational and operational improvements, excellence in training programs, innovation, and a culture built on compassion, care, and service. The core values emphasize creating an incredible, challenging, and fun work environment with genuine people, all while serving the needs of others and making a positive impact in communities. The Director of Training is responsible for ensuring high levels of student and faculty satisfaction, maintaining compliance with academic policies and procedures, and leading the recruitment, training, retention, and development of instructors, with a strong emphasis on student retention.

Requirements

Bachelor’s degree from four-year college or university and minimum two years’ experience in related field.
For non-degree granting institutions, the individual in this role must have an educational background equal to or exceeding the maximum credential offered by the school.
For degree-granting institutions, the individual in this role must have an earned degree at least one level higher than the highest degree offered by the school.
Directly supervises employees in the assigned program Education Department and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Nice To Haves

Bachelor’s degree and a minimum of ten years related experience is strongly preferred.

Responsibilities

Responsible for correspondence to ensure syllabi goals and phase objectives are reached and to ensure the syllabi, lesson plans, and curriculum are followed
Monitor all handouts, videos, and text curriculum to ensure they are up to date, applied correctly, and followed consistently among all instructors (Standard Curriculum)
Help coordinate PAC meetings with the Director of Education and the Campus President and assist in implementing any changes that result from these meetings
Organize with the Admissions Department, outside program in-services, program contests, competitions, and demonstrations to be given at recruiting events
Attend industry-related association meetings and serve as a board member or volunteer in the local chapter, if applicable.
Complete weekly and/or monthly reports as directed
Identify potential problems and solutions through effective analysis of reports
Attend all mandatory events, including graduation
Ensure faculty utilize Canvas to support hybrid instruction by: Posting instructor bios and contact information; Delivering weekly motivational announcements; Supporting threaded discussions and timely student responses; Using Canvas communication tools for student messaging; Maintaining an online gradebook with feedback for assignments
Ensure appropriate academic advising is conducted by instructors: Completion of mid-phase advisement for all students; Advising students at risk or with inconsistent attendance; Providing weekly updates on students under SAP to Student Services/DOE; Advising students repeating courses and reporting progress; Addressing and documenting any safety concerns
Monitor and manage instructor performance metrics and development: Review monthly metrics such as attendance, retention, and rephase rates; Document and discuss results with faculty; Follow progressive discipline protocols; Ensure faculty development plans and training requirements are met annually
Lead faculty recruitment, training, and management efforts: Conduct interviews, hiring and onboarding for new faculty; Ensure completion of required training programs (Max Knowledge, Interplay/OcuWeld, NFT101); Train and monitor attendance tracking using CourseKey; Manage job postings and faculty load assignments within budget; Evaluate and coach existing faculty for growth and compliance/review instructor metrics; Complete timely instructor observations and performance reviews
Conduct and manage quarterly End-of-Course faculty surveys: Complete surveys quarterly or more frequently as needed; Review and discuss results with instructors; Ensure minimum 80% survey completion rate; Upload completed surveys to designated folders
Manage student retention and satisfaction through: Analyzing drop/re-enter data and identifying trends; Creating strategies to improve retention month-over-month; Participating in weekly LDA and re-entry meetings; Achieving retention goals and maintaining ACCSC completion standards (Overall 85%; Program 80%)
Consistently attend curriculum meetings and contribute to updating curriculum to align with industry standards and emerging technologies
Ensure all established timelines and deadlines are met across assigned responsibilities

Benefits

Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor’s visits
Flexible Spending Account and Health Savings Account options
401(k) Employer Match
Short- & Long-Term Disability – Company Paid
Basic Life Insurance – Company Paid
12 Paid Holidays
Your Birthday off – Company Paid
3 weeks PTO – 1st yr. (accrual)
Tuition Reimbursement
Employee referral bonus program
Headspace membership – Company Paid
Marquee Health Well-Being Program – Company Paid
Pet Insurance, Accident Insurance, and other optional insurance plans