Director of Training, Technology and Innovation

Jackson Lewis•Boston, NY

13d•$200,000 - $215,000•Hybrid

About The Position

We are seeking an accomplished attorney for a director-level role to join our team as Director of Training, Technology and Innovation . This strategic role will focus on developing and delivering training programs on innovation and technology tools, both internally and for clients engaging with our technical products. This Director will also be responsible for driving training for Business Services and other team members. The ideal candidate will combine law firm expertise, hands-on litigation experience, and a passion for driving efficiency and innovation across the organization.

Requirements

Juris Doctor (JD) degree
Minimum 10 years’ experience
Experience as a practicing litigator
Proven ability to leverage technology for practice efficiency
Expertise in legal technology tools, innovation platforms, such as Case Management software, MS Applications, Gen AI, Document Management Systems and Learning Management Systems.
Experience in change management and technology adoption in legal settings.
Strong understanding of adult learning theories and instructional design for professional audiences.
Excellent communication, presentation, and interpersonal skills.
Strategic thinker with the ability to align training initiatives with organizational goals and client needs.

Nice To Haves

Experience supporting or training on externally facing technical products is highly desirable.
Experience with an LMS desirable.

Responsibilities

Develop and implement strategic training plans for new technologies or ongoing technical tools leveraged by attorneys, business services and legal support teams.
Manage development of learning materials, including user guides and video scripts.
Deliver both live and virtual training sessions, supported by concise, user-friendly materials.
Collaborate with Technology, Innovation, Learning, Finance and other business services teams to identify effective training effort.
Lead training sessions for attorneys and staff, ensuring effective adoption of new technologies and innovative legal solutions.
Collaborate with product teams to create, refine, and implement training approaches for externally facing technical products, ensuring clients can maximize value and utility.
Serve as a subject matter expert in litigation and legal technology, providing strategic guidance for technology-enabled legal services.
Apply adult learning principles to optimize training effectiveness, engagement and retention.
Development and oversee management of training for business services and legal support team members, as needed.
Evaluate training outcomes and continuously improve content and delivery methods based on feedback and best practices.
Manage team responsible for delivery of business service management training, client service-supported training efforts.