Director of Training and Development

Davidson Transit Organi•Nashville, TN

10d

About The Position

To oversee all activities of the Training Department and provide leadership, vision and strategic direction to ensure the organization meets core competencies and training goals for all employees. This position stays up to date with the latest instructional technologies through the establishment of personal networks, attendance of workshops, reviewing of professional publications, and participation in professional industry associations. This position is also responsible for introducing the latest and most applicable trends in training and development for inclusion in the overall strategy, constantly maintaining and updating training programs within the business.

Requirements

Possess positive customer relations skills
Report to work on assigned schedule
Work with little supervision
Ability to promote positive work ethic
Establish and maintain effective working relationship with all levels of employees
Understand and carry out detailed written or verbal instructions
Problem solving skills
Ability to prepare and deliver oral presentations
Ability to compose written documents
Maintain confidentiality
Respond to emergency situations (reporting to work early/staying late due to bad weather)
Meet required deadlines
Work under stressful situations
Solve practical training problems
Knowledge of training equipment operation
Completion of four-year college degree in a related field.
Minimum of five to ten years’ experience managing training functions in a complex organization.
Creative ability and demonstrated proficiency in writing and designing training materials is required.
Proficient skill set in business analytic tools and resources.
Must possess effective presentation skills.
Must acquire knowledge of safety procedures, standard operation procedures, and all Operations policies and procedures in an approved timeframe.

Nice To Haves

Master’s degree is preferred.
Experience working in a Union environment preferred.

Responsibilities

Directing all activities concerning the Training Department, including Training Manager, Maintenance Coordinators and Instructors, Bus Operation Instructors, and Training Coordinators and Facilitators.
Design and develop training programs to assure maximum effectiveness for DTO employees
Design, oversee and coordinate professional development programs, including the a Leadership Academy for the purpose of offering an accelerated program that offers leadership resources and tools to entry level and advance level employees that develop and enhance skills necessary to excel in current and future job positions; responsibilities include establishing an annual program budget, developing a program agenda, selecting speakers, coordinating the class participant application process. This position will also be responsible for overseeing the continued leadership development of class participants, assisting with the facilitation of various project initiatives and ensure that performance outcomes are achieved within budget, department and organizational objectives.
Oversee and coordinate the Maintenance Apprenticeship Program to ensure compliance with state certification/registration; responsibilities include working with the Tennessee Department of Labor, union representatives, and management to accomplish the goals and mission of the agency as identified by the Joint Maintenance Apprenticeship Committee.
Work closely with the Capital Grants Administrator to identify federal, state, and local grant opportunities to develop educational programs including technology and construction initiatives that will advance learning assessment objectives, reporting efficiency, and classroom experience.
Determine learning objectives and instructional methods to ensure objectives are met
Assists in training function when necessary
Conducts research, confers with management and focus groups to assess training needs; and develop training curriculums based on the assessment of training needs
Previews training videos and programs to determines effectiveness
Works with managers to prioritize training needs
Develop and/or evaluates feedback from participants' training experiences; implement appropriate follow-up
Maintain records to document course attendance, training agenda and test results
Gathers data and writes reports to show correlation between training and on-the-job performance and retention of employees as well as conduct cost benefit analysis
Works with the Chief of Staff and Administration in the collection and coordination of documents and records as needed for litigation; may serve as the agency representative in Court.
Provides general supervision over activities of Department
Assures that duties, responsibilities and authority of each job are clearly defined and communicated to incumbents
Assures that qualified personnel are selected and developed
Monitors the performance of direct reports. Provides prompt and objective coaching , counseling and discipline if necessary
Assures positive employee relations are maintained
Ensures that the company's management principles are consistently practiced
Assess candidates during training and probation process, and make recommendations regarding retention
Responsible for departmental budget
makes recommendations for departmental budget
monitors expenditures to ensure line items are within budget
Performs other duties as assigned