Director of Technology

CSC•Wilmington, NC

4h•Hybrid

About The Position

The Business Intelligence Director has a leadership role for leading, developing and implementing the organization’s overall business intelligence strategy. This includes BI platform development & modernization, ETL design & implementation, developing data science, data engineering strategies supporting reporting, analytics, automation and AI & ML solutions. Responsible for strategic planning, cross departmental collaboration, budget management, stakeholder management and long-term BI strategy development. The leader will partner closely with Finance, Business Units, Sales & Marketing and Enterprise Technology teams globally to drive BI development, transformation and optimization initiatives. The BI leader is responsible for aligning BI function with the department and organization’s overall goals and objectives. Some of the things you will be doing: Define and execute the Business Intelligence technology roadmap in alignment with department and enterprise strategy. Serve as the strategic partner to Finance leadership, ensuring technology solutions meet evolving business needs. Lead the modernization of Business Intelligence platforms including Enterprise Data Warehouse, Data Lakes, Big Data platforms, and reporting systems. Lead the integration of Machine Learning and AI into Business Intelligence processes to enable automation, predictive modelling, and prescriptive analytics. Oversee the delivery of Business Intelligence programs, projects including upgrades, implementations, and integrations. Ensure Business Intelligence technology services meet SLAs, compliance requirements, and performance targets. Plan, deploy, and monitor Data & Analytics efforts Champion automation and process optimization using RPA, low-code platforms, and analytics tools. Own systems control and support audits, compliance, and data integrity standards. Manage vendor relationships, contracts, and budgets related to Business Intelligence technology services. Lead and grow a high-performing team of Business Intelligence technology professionals (developers, analysts, project managers). Drive adoption of next-gen technologies (Denodo, Databricks, Snowflake, predictive analytics, AI-driven reporting). Identify and implement innovative tools that improve reporting & analytics solutions Evaluate, select, and manage BI, data warehousing, and AI platforms (cloud-based or on-premises), ensuring the infrastructure is scalable, secure, and performs optimally

Requirements

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
10–15 years of experience in finance technology roles, with at least 5 years in a leadership role.
Deep understanding of Business Intelligence trends and technologies
Experience in database technologies and tools (Oracle, SQL Server, etc...)
Experience in ETL and Data Processing Technologies (Informatica, Microsoft SSIS, Alteryx)
Hands-on experience with Business Intelligence ETL and Reporting tools & technologies (MS Power BI, SAP Business Objects, etc.)
Proven ability to lead cross-functional programs and engage with finance and technology stakeholders globally.
Hand on experience setting up and scaling Business Intelligence technology globally
Strong analytical and communication skills; ability to translate between finance and technology.
Change management and strategic thinking abilities
Strong leadership and collaboration skills

Responsibilities

Define and execute the Business Intelligence technology roadmap in alignment with department and enterprise strategy.
Serve as the strategic partner to Finance leadership, ensuring technology solutions meet evolving business needs.
Lead the modernization of Business Intelligence platforms including Enterprise Data Warehouse, Data Lakes, Big Data platforms, and reporting systems.
Lead the integration of Machine Learning and AI into Business Intelligence processes to enable automation, predictive modelling, and prescriptive analytics.
Oversee the delivery of Business Intelligence programs, projects including upgrades, implementations, and integrations.
Ensure Business Intelligence technology services meet SLAs, compliance requirements, and performance targets.
Plan, deploy, and monitor Data & Analytics efforts
Champion automation and process optimization using RPA, low-code platforms, and analytics tools.
Own systems control and support audits, compliance, and data integrity standards.
Manage vendor relationships, contracts, and budgets related to Business Intelligence technology services.
Lead and grow a high-performing team of Business Intelligence technology professionals (developers, analysts, project managers).
Drive adoption of next-gen technologies (Denodo, Databricks, Snowflake, predictive analytics, AI-driven reporting).
Identify and implement innovative tools that improve reporting & analytics solutions
Evaluate, select, and manage BI, data warehousing, and AI platforms (cloud-based or on-premises), ensuring the infrastructure is scalable, secure, and performs optimally

Benefits

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
Career growth and mobility: Access internal promotions, leadership programs, and skill-building opportunities to accelerate your career.
Recognition and rewards: Enjoy performance-based bonuses, and employee recognition programs .
Work-life balance: Benefit from hybrid work models and state-of-the-art collaborative spaces .
Continuous learning: Gain tuition reimbursement, professional certifications, and expert-led development programs in leadership, technical skills, and more.
Inclusive culture: Be part of a workplace where diversity, equity, and belonging fuel innovation and success.
Community impact: Make a difference through CSC Gives Back , including our partnership with Kiva, to empower underserved communities through microloans.

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