Director of Technology Risk and Assessment

City of New York • New York, NY

6d

About The Position

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA also administers a citywide Section 8 leased housing program that serves over 200,000 tenants. Since the 2019 Agreement between NYCHA, the Department of Housing & Urban Development (HUD), and the U.S. District Court, Southern District of New York (SDNY), NYCHA has been working under a Federal Monitor structure. The HUD Agreement sets the requirement to create a new Transformational Plan in collaboration with the Federal Monitor and sets forth various compliance related targets for NYCHA across major operational areas. The Office of the CIO is seeking a Director of Technology Risk & Assessment to serve as a high-impact analytical and advisory resource reporting directly to the Chief Information Officer. This is not a support, coordination, or administrative role. It is a strategic, analytically rigorous position designed for a self-directed professional who can independently identify emerging technology risks, assess complex situations, and deliver clear, actionable intelligence to the CIO. The Director will be assigned a dynamic portfolio of special projects by the CIO, ranging from deep-dive program assessments to cross-functional risk reviews to emerging issue analysis. Projects will shift based on organizational need and CIO priorities. The right candidate is comfortable operating without a fixed agenda, adapts quickly to new problem domains, and delivers high-quality analytical work with minimal supervision. This role is explicitly for someone who is self-motivated, intellectually curious, and capable of operating independently. The CIO will provide direction and priority-setting. The Director is expected to take that direction and execute without needing to be managed step by step.

Requirements

• A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or,
• Education and/or experience which is equivalent to "1" above.

Responsibilities

• Proactively identify emerging risks across NYCHA's IT environment programs, systems, vendor relationships, and team dynamics and surface concerns to the CIO before they escalate.
• Track vendor performance and contract adherence across IT's most significant vendor relationships; escalate deviations from expectations.
• Execute a dynamic portfolio of special project assignments from the CIO across technology, organizational, and operational topics.
• Conduct independent assessments of technology programs, processes, and governance structures; produce clear, evidence-based findings and recommendations.
• Develop briefing materials and analytical reports for the CIO in plain language for both technical and non-technical audiences, including preparation for board briefings and executive leadership sessions.
• Identify technology-related issues across NYCHA's broader operational environment property management, leased housing, capital programs, resident services and assess their IT implications.
• Observe cross-functional dynamics and organizational patterns that affect IT's ability to execute; provide an honest assessment of ground-level conditions.
• Balance multiple concurrent assignments across shifting priorities while maintaining analytical quality and sound judgment on when to act, advise, or escalate.

Benefits

• NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees