Director of Technology and Security

Singing River Health System•Pascagoula, MS

11d

About The Position

Under the general direction of the Executive Director for Information Services, the Director of Technology and Security provides solutions to hospital systems in an open system environment. The Director acts as liaison between users, vendors and the Information Systems organization. She/He coordinates the budgeting, selection, project planning, data conversion, and implementation of all data center and technical infrastructure projects. The successful candidate will be a dynamic leader, excellent communicator, have demonstrable expertise in project management, and above all be customer and team focused. The Director completes system-wide interfaces between all systems; coordinates conversion procedures with users and vendors; coordinates training and establishing documentation standards for networked and stand-alone systems; and selects system-wide networking protocols and solutions. She/He implements system network security; selects system hardware and software; evaluates and recommends network LAN/WAN solutions; and coordinates with the Executive Director on tasks to be performed. Manage and supervise assigned technical and support staff; work closely with stakeholders from across Singing River Health System to define and implement technology enhancements and solutions. She/He will be a liaison to authorized users of Information Services; develops improved techniques and methods for assisting all System activities; and participates as a permanent member of the Information Services Steering Committee. The Director’s work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities; as well as requiring independent decision-making, problem solving, leadership, systems analysis, customer service skills, organization, public speaking skills, and excellent written and verbal communication skills. The Director must demonstrate the ability to learn and adapt quickly in a fast paced environment; have the ability to work independently; and possesses initiative. The Director of Technology and Security is responsible for reviewing performance of personnel and equipment; directing professional development and staff training programs. The Director provides reports on the performance of Technical Services projects to the Executive Director of Information Services and Information Services Steering Committee. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.

Requirements

Bachelor’s degree in Computer Science, Computer or Electrical Engineering, Business, or Mathematics is required, with a Master’s degree preferred. A minimum of 5 years in IT management and 10 years in technical services may be accepted in lieu of formal education.
A minimum of three (3) years’ experience managing servers and/or data centers in an organization of comparable size required.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Must maintain a knowledge and understanding of human-computer interfaces, applied informatics science, meaningful use and knowledge management, leadership support, socio-technical issues, informatics research, and workflow analysis.
Job requires maintaining a current working knowledge of hospital/clinical workflow and operations.
Must demonstrate keen mental faculties/assessment and decision making abilities.
Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone.
Must possess emotional stability conducive to dealing with high stress levels.
Must demonstrate ability to work under pressure and meet deadlines.
Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently.
Work requires the ability to function independently, adapt to workload demands, set priorities, understand and set goals.
Must possess highly developed organizational, planning and management skills; must demonstrate excellent oral communication skills.
Work requires the ability to create and maintain a collaborative work environment.
Must demonstrate an understanding of workflows in order to design and execute software solutions that solve business problems.
Must have intermediate to advanced knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio).
Job requires traveling throughout the SRHS service area - with the employee providing his/her own transportation; valid driver license required.
Out-of-state travel for education purposes is required.

Nice To Haves

Project Management Professional from the Project Management Institute, Certified Information Systems Security Professional, or Current certification(s) in select technologies preferred.
A minimum of three (3) years’ experience with system implementation, programming, building and managing teams preferred.

Responsibilities

Acts as liaison between users, vendors and the Information Systems organization.
Coordinates the budgeting, selection, project planning, data conversion, and implementation of all data center and technical infrastructure projects.
Completes system-wide interfaces between all systems
Coordinates conversion procedures with users and vendors
Coordinates training and establishing documentation standards for networked and stand-alone systems
Selects system-wide networking protocols and solutions
Implements system network security
Selects system hardware and software
Evaluates and recommends network LAN/WAN solutions
Coordinates with the Executive Director on tasks to be performed
Manages and supervises assigned technical and support staff
Works closely with stakeholders from across Singing River Health System to define and implement technology enhancements and solutions
Liaison to authorized users of Information Services
Develops improved techniques and methods for assisting all System activities
Participates as a permanent member of the Information Services Steering Committee
Reviews performance of personnel and equipment
Directs professional development and staff training programs
Provides reports on the performance of Technical Services projects to the Executive Director of Information Services and Information Services Steering Committee