Director of Technical Delivery & Solutions Engineering

Legora AB • New York, NY

3d • Onsite

About The Position

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.
Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.
Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.
When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.
We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?

We are looking for a Director of Technical Delivery & Solutions Engineering to build and lead our global customer-facing technical function.
This role will own the lifecycle of technical engagement with customers, from technical discovery and solution design during the sales process through technical implementation and integration.
You will build and lead distributed teams of Solutions Engineers and Technical Delivery Managers across the globe, including EMEA and APAC, ensuring Legora delivers a world-class customer experience at every stage.
This is both a strategic leadership role and a builder role: you will design the function, define processes, build teams and create the playbooks that enable Legora to scale globally.
This is a NYC-based, 5-day in-office role, we believe building together in person drives better outcomes.

Requirements

• 10+ years in Solutions Engineering, Professional Services, or Technical Delivery
• Experience building and leading global technical customer-facing teams
• Strong background in enterprise SaaS implementations and integrations
• Excellent leadership, communication, and cross-functional collaboration skills
• A builder mindset and ability to operate in a fast-paced, high-growth environment

Responsibilities

• Build and lead our global Solutions Engineering and Technical Delivery function
• Hire, mentor, and manage managers and teams distributed globally
• Own the technical lifecycle from pre-sales discovery and solution architecture to implementation and onboarding
• Ensure successful enterprise deployments, including SSO, integrations, and enterprise system connectivity
• Develop scalable technical playbooks, demo frameworks, and implementation standards
• Partner closely with Growth, Product, Engineering, and Customer Success to improve customer outcomes and influence product direction
• Define metrics and processes that enable the function to scale efficiently across regions

Benefits

• Medical, Dental & Vision
• Multiple medical plan options through Aetna and Kaiser Permanente
• HSA or Healthcare FSA (based on plan selection)
• Dental plans via MetLife
• Vision coverage through VSP Vision Care
• Family Support
• Generous parental leave
• Free access to Maven Clinic
• Dependent Care FSA
• Free One Medical membership for employees and dependents
• Additional Perks
• Pre-tax commuter benefits
• Life Insurance + STD/LTD
• 401(K) with generous company match
• Unlimited PTO
• Robust voluntary benefits, including identity protection (via Aura), legal coverage through MetLife, pet savings programs, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed