Director of Strategy & Operations, MBA Programs-McDonough School of Business

Georgetown University • Washington, DC

35d • Hybrid

About The Position

The Director of Strategy and Operations in the MBA Program Office will provide strategic support to the MBA Program Associate Dean and Assistant Dean and manage one other professional staff member in order to guide strategy, programmatic development, and operations in the MBA Program Office. The Director will work across the MBA Program departments in order to unlock efficiencies and synergies among MBA Admissions, Programs, and Career teams. The Director will be responsible for overseeing and assisting in the effective delivery of an exceptional MBA experience for approximately 950+ Full-time and Flex MBA students. In addition to their strategy, programmatic, and operations responsibilities, s/he will play an instrumental role in developing and evaluating cocurricular initiatives designed to contribute to the holistic and transformative education of our MBA students. Through oversight, planning, and execution of events and activities, the Director will also support and develop community-building initiatives. S/he will serve as an advisor for 50+ MBA clubs, representing a variety of objectives and interests (e.g. career, affinity groups, regional associations, etc.). The Director will also support and develop programming and initiatives for McDonough's Leadership Fellows, Consortium Fellows, Forte Fellows, and other affinity groups, which requires event planning, logistical support, financial planning, Career Day support, and DEI expertise. Finally, s/he will serve as an academic advisor for multiple FT and FX cohorts -overall 140-210 students, depending on which program and cohorts they are assigned. All of these experiences have a critical impact on the overall student experience and Georgetown McDonough's ability to stay competitive in the MBA market. Additional duties include but are not limited to:

Requirements

• Master's degree required
• Minimum of 5 years in a student services and/or higher education environment, which may be substituted with experience in a comparable MBA program
• Computer proficiency is a must - MS office standard software packages, databases, and web
• Experience in Salesforce, Qualtrics (or other survey tool), data visualization software, and university software (eg. GMS, Banner, Cognos) needed.
• Must be a multi-tasker, extremely organized, and have the ability to work in a fast paced, dynamic environment.
• Must be a self-starter
• Must have strong attention to detail and be able to work under tight deadlines.
• Must be able to work occasional evenings and weekends
• Strong interpersonal and problem‑solving skills required

Nice To Haves

• Master's degree preferred in Higher Education Administration or Business Administration
• Experience in a University setting is preferred.

Responsibilities

• Provide strategic oversight and advising for 50+ MBA student organizations, managing operations, annual budgets, and data-driven decision-making
• Lead and support major co-curricular initiatives and signature events, including but not limited to Orientation, McDonough Cup, Executive Challenge, and KEGS
• Develop and implement cross-functional initiatives that promote access, transparency, and inclusion (e.g., Membership Access Fund, Social Impact Internship Fund)
• Design and direct the Leadership Transition Series, fostering leadership development and team effectiveness among all MBA student leaders
• Represent the MBA Program Office in senior leadership initiatives, advancing institutional strategy, collaboration, and operational excellence
• Provide academic advising to assigned MBA cohorts, supporting student success and holistic development

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees