Director of Stategic Accounts

NEUROTECH U S A

8h•Remote

About The Position

Neurotech Pharmaceuticals, Inc. is a private biotech company located in Cumberland, RI and Needham, MA, within the realm of Greater Boston’s vast biotechnology landscape. Since our inception more than 20 years ago, our focus has been on developing and commercializing transformative therapies for chronic eye diseases. The core platform technology, Encapsulated Cell Therapy (ECT), is a first-in-class drug delivery platform designed to slow the progression of chronic eye diseases. Neurotech’s first commercial product, ENCELTOTM (revakinagene taroretcel-lwey), is approved in the United States for the treatment of adults with idiopathic Macular Telangiectasia Type 2 (MacTel). Encapsulated cell-based gene therapy is designed to provide long-term, sustained delivery of therapeutic proteins for the treatment of chronic eye diseases. Reporting to the VP of Strategic Accounts, we are seeking a dynamic and experienced individual contributor to grow our strategic and site of care business within the Ophthalmology/Retina space. The Director of Strategic Accounts is accountable for developing and delivering on commercial account strategies for sites of care and key national organized customers. This individual is responsible for leading key account engagement with the goal of helping to ensure product access and advance Neurotech business objectives and build/advance relationships at all levels of aligned customers. This is a unique opportunity for a healthcare-savvy leader with deep experience in complex customer engagement and a proven ability to build scalable, repeatable strategic account and site of care frameworks. This position is field based – East & West.

Requirements

Bachelor’s degree in business, Healthcare Administration, Life Sciences, or related field (MBA or advanced degree preferred).
Minimum 10 years of account management experience in commercial healthcare, pharmaceuticals, medical device, or related sectors.
Deep understanding of the Retina care delivery landscape preferred.
Strong track record of working with large healthcare organizations, especially PE-backed and multi-site provider groups.
Executive presence and ability to influence senior stakeholders internally and externally.
Strong strategic thinking, financial acumen, and customer-centric mindset.
Excellent leadership, communication, and cross-functional collaboration skills.
Excel at both high-level strategy and hands-on execution.
Proven success in site of care management, strategic account management, national business development, or corporate partnerships.
Be aligned with company values and committed to enhancing the quality of patient care.
In-depth knowledge of market access strategy development, including contracting with strong relationships with regional or national accounts.
Demonstrated ability to develop and implement strategy across complex healthcare environments inclusive of an ability to influence without authority and mobilize colleagues to action around shared goals
Previous experience with large national customers (Super Groups, Distributors, GPOs or Societies)
Approximately 50% travel required for customer engagement and cross-functional collaboration.

Responsibilities

In a complex selling cycle, own the executive relationships and strategic direction for sites of care and strategic accounts, including PE-backed groups and integrated care organizations.
Guide the execution of account-specific strategies in alignment with company objectives and customer priorities.
Ensure consistent, best-in-class site of care and strategic account management practices across all customer engagements.
Collaborate with Commercial Leadership business partners (Sales, Marketing, Market Access, Distribution, and Operations) to ensure accounts are integrated across business functions.
Provide voice-of-customer insights and strategic account feedback to influence corporate strategy, innovation, and service delivery.
Depending on evolving customer needs, provide cross-functional support for the development of contracting and partnership models.
Engage directly with C-level executives and decision-makers at sites of care and strategic accounts to strengthen partnerships and unlock new business opportunities.
Oversee the execution of quarterly business reviews (QBRs), strategic planning sessions, and long-term roadmap development with key accounts.
Monitor and support long-term growth plans within each site of care and strategic account; ensure retention and satisfaction.
Analyze and interpret data to assess customer health and identify risk or opportunity areas.
Effectively communicate account priorities, needs, and results.