Director of State Operations

Trulieve

13d•Remote

About The Position

The primary responsibility of the State Director is to drive revenue, grow Trulieve's market share, and improve gross margin while ensuring high product quality and sufficient supplies to support business growth. The State Director directs all Trulieve’s operational activities across business lines in the assigned state or region. This role involves leading a cross-functional team that includes retail, marketing, Data Analytics, HR, and state-related cultivation facilities. The State Director plays a crucial role in ensuring that the organization's mission and goals are achieved within the state, providing leadership, strategic direction, and operational oversight.

Requirements

Bachelor’s Degree is preferred.
Prior executive-level operations experience in a similar role.
Proven success in building businesses in fast-paced, highly regulated, competitive environments.
Excellent interpersonal skills and proven ability to positively influence people; must be capable of effectively interacting at all levels in the organization.
Detail oriented with an eye on process optimization.
Ability to work in a fast-paced environment, to manage high stress situations, and to be flexible and adaptable when a situation requires it.
Excellent communication skills and leadership both verbally and through written media:
Must be able to manage constructive criticism and guidance and offer the same to others in the department.
Ability to articulate job goals in a manner they are completed effectively the first time.
Through extended periods, must be capable of sitting, squatting, standing, kneeling, bending, or walking throughout the workday. Must be capable of working in front of a computer for extended periods of time based on job duties listed above. Must have the ability to push, pull, or lift if relevant to job duties listed above.
Environmental Requirements and Exposure, depending on work location.

Nice To Haves

Previous cultivation experience is preferred.

Responsibilities

Strategic Planning and Implementation:
Demonstrate ownership and accountability by proactively identifying opportunities, making informed decisions, managing risk responsibly, and following through on commitments to create value for stakeholders.
Develop and implement strategic plans that align with the organization's overall goals and objectives. This includes setting state-specific targets, identifying priorities, and ensuring effective execution.
Lead all activities across the state, ensuring the execution of operational plans, national strategies, and state activities.
Oversee pricing and new product introductions in the state/region for wholesale and retail, with regular competitive analyses.
Cultivation Management:
Oversee state-specific cultivators, processors, dispensaries, and wholesale partners. Frequently and consistently visit state/regional facilities. Facilitate compliance spot checks on every visit (inventory, SOPs, cash, tags, etc.).
Budget Management:
Prepare, manage, and monitor the state budget. This includes allocating resources efficiently, ensuring financial accountability, and achieving cost-effectiveness.
Team Leadership:
Lead and manage a team of employees, including hiring, training, performance evaluation, and fostering a positive work environment.
Ensure managers across all business lines are experts in state and site regulatory requirements and can facilitate successfully passing state inspections.
Work collectively and respectfully with employees at all levels within the organization.
Regulatory Expertise:
Serve as the state/regional expert on regulatory compliance for all business lines in the territory (Cultivation, Processing, Retail, Delivery).
Maintain relationships with state banks and manage cash pickups/deliveries in partnership with accounting, treasury, and finance.
Maintain relationships with all state regulators/inspectors.
Assist with auditing in partnership with the corporate licensing and compliance department.
Ensure state compliance training manuals and required trainings are up to date in partnership with learning and development, compliance, and management teams.
Ensure regular maintenance on all equipment and utilities is performed in partnership with relevant departments and managers.
Stakeholder Management:
Work closely with Executives, Directors, and VPs of business lines to influence success in the assigned territory.
Communicate with the corporate marketing department to ensure implementation with state managers.
Additional Duties:
Perform additional duties as assigned by management.