Director of Operations

Cache Ventures • Nashville, TN

5d • Remote

About The Position

Install the Engine. Scale the Machine.
This is not a typical "Head of Ops" role. This is a scale inflection role.
Emailable has been built founder-led. Now we're installing a revenue-focused operator to turn aggressive growth into a predictable machine.
If you've scaled a chaotic $5M–$25M ARR SaaS and know what breaks between scrappy and scalable, keep reading.
If you want comfort, skip this.
What We're Building
Emailable powers high-volume senders who live and die by inbox placement — Tech & SaaS, Ecommerce, Professional Services, Travel & Hospitality, Media & Publishing.
When deliverability drops, they bleed revenue. We're becoming the verification + deliverability infrastructure layer for that ecosystem.
This role is about making revenue predictable while we scale aggressively.
What You Own
You own the revenue engine. Not meetings. Not culture slides. Not "alignment." Revenue.
We want a builder. Someone who has:
Cleaned up messy CRMs
Killed fake optimism in forecasts
Reduced churn in usage-based SaaS
Installed discipline in scrappy teams
Worked directly with a driven founder
If you've only operated inside polished enterprise orgs, this likely isn't for you.
What Success Looks Like
If you want stability and incremental growth, this isn't for you.
If you want to build the revenue machine behind a category-defining infrastructure company, apply below or reach out directly.

Requirements

• Calm under pressure
• Direct
• Comfortable challenging a CEO
• Obsessed with numbers
• Energized by growth

Nice To Haves

• A VP Revenue at a growth-stage SaaS who's capped
• A Head of RevOps already doing CRO-level work
• A COO at a scrappy martech company
• A former founder who learned revenue discipline the hard way

Responsibilities

• Forecast accuracy (±10%)
• Pipeline discipline
• Net Revenue Retention
• Gross churn reduction
• Enterprise expansion
• Revenue visibility across the org
• Run sales, marketing, customer support, and engineering
• Clean forecasting system
• Clear segmentation
• You running revenue meetings
• Founder removed from operational noise
• Revenue predictable
• Enterprise motion repeatable
• NRR strong and stable
• Internal execution tight
• Scale toward eight figures
• Revenue leadership under you installed
• Infrastructure-level positioning in Media & Publishing

Benefits

• Fully remote: globally distributed, optimized for deep work and autonomy
• Competitive base + performance bonus
• Flexible time off: no policies, no counting days
• Home office & productivity budget
• Professional development budget (courses, certs, conferences)
• Family-friendly: paid parental leave, flexible schedules
• Mental health & wellness support

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed